Troubleshooting, Main unit, Picture, Sound

6 Troubleshooting

Note

•• For identification and supply ratings, see the type plate at the back or bottom of the product.

•• Before you make or change any connections, make sure that all devices are disconnected from the power outlet.

Warning

•• Risk of electric shock. Never remove the casing of the player.

To keep the warranty valid, never try to repair the player yourself.

If you have problems using this player, check the following points before you request service. If you still have a problem, register your player and get support at www.philips.com/support.

If you contact Philips, you will be asked for the model and serial number of this player.The model number and serial number are on the back of this player.Write the numbers here: Model No. __________________________

Serial No. ___________________________

Main unit

The buttons on this player do not work.

•Disconnect this player from the power supply for a few minutes, and then reconnect.

Picture

No picture.

•Make sure that the TV is switched to the correct source input for this player.

•For the composite connection (via the VIDEO connector) to the TV, on this player select a video resolution of 480i/576i or 480p/576p under [HDMI Video] to enable video output.

No picture on HDMI connection.

•Make sure that the HDMI cable is not faulty. If it is faulty, replace with a new HDMI cable.

•On the remote control, press and then press “731” (numeric buttons) to recover picture display. Or wait for 10 seconds for auto recovery.

•If this player is connected to an unauthorized display device with an HDMI cable, the audio and video signals may not be output.

The disc does not play high-definition video.

•Make sure that the disc contains high- definition video.

•Make sure that the TV supports high- definition video.

Sound

No audio output from the TV.

•Make sure that the audio cables are connected to the audio input of the TV.

•Make sure that the TV is switched to the correct source input for this player.

No audio output from the loudspeakers of the external audio device (home theater or amplifier).

•Make sure that the audio cables are connected to the audio input of the audio device.

•Switch the external audio device to the correct audio source input.

No sound on HDMI connection.

•You may not hear any sound from the HDMI output if the connected device is non-HDCP compliant or only DVI- compatible.

No secondary audio output for picture-in- picture feature.

•When [Bitstream] under the [HDMI Audio] or [Digital Audio] menu is selected, interactive sound like secondary sound for picture-in-picture feature is muted. Deselect [Bitstream].

EN 19

BDP2100 specifications

The Philips BDP2100 is a versatile Blu-ray player that offers a seamless home entertainment experience. This model combines sleek design with advanced technology, providing users with high-quality audio and video output. It is capable of playing a wide range of formats, including Blu-ray discs, DVDs, and CDs, making it a perfect addition to any home theater system.

One of the standout features of the BDP2100 is its Full HD 1080p playback capability. This ensures that users can enjoy their favorite movies and shows in stunning detail and clarity. The player utilizes advanced video processing technologies that enhance the picture quality of standard DVDs, upscaling them to near HD quality. This means that even your older collection of DVDs can look more vibrant and lifelike when played through the BDP2100.

In addition to its impressive video capabilities, the BDP2100 offers comprehensive audio support. It includes Dolby TrueHD and DTS-HD Master Audio technology, which delivers lossless sound for an immersive audio experience. This makes it ideal for movie enthusiasts who appreciate high-fidelity soundtracks and want to recreate the cinematic experience at home.

Another notable feature of the BDP2100 is its compatibility with various media formats. It not only plays Blu-ray discs and DVDs but also supports video files from USB drives, including popular formats like MKV, AVI, and MP4. This functionality provides users with flexible options for playback, making it easy to enjoy content stored on external devices.

The player is also equipped with HDMI output, allowing for easy connectivity to modern televisions and sound systems. Users can take advantage of the simplified setup process and enjoy a clutter-free experience with just a single cable connection. Additionally, the BDP2100 supports playback of content from online streaming services, expanding the range of available entertainment options.

With its user-friendly interface, the Philips BDP2100 is designed for ease of use. The remote control is intuitive, allowing for quick navigation through menus and settings. Whether you're a tech-savvy individual or a casual viewer, operating the BDP2100 is straightforward.

In summary, the Philips BDP2100 Blu-ray player stands out with its combination of excellent video and audio quality, versatility in media playback, and user-friendly design. It is a worthy choice for anyone looking to enhance their home entertainment experience.