
2569.1 en
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| Troubleshooting |
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| Symptom | Possible cause/Remedy | |
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| No picture | < | Verify if the supplied cables are connected properly. (The aerial cable to the |
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| TV, the other aerial to your recorder, the power cables, ..) |
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| < | Verify if you selected the correct source. |
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| < | Verify if the child lock has been switched off. |
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| Poor picture | < | Verify in the Manual installation menu if you have selected the correct TV |
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| system. |
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| < | Verify if your TV or house aerial isn't located too close to loudspeakers, |
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| < | Mountains or high buildings can cause double pictures or ghost images. |
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| Sometimes you can improve the picture quality by changing the direction of |
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| the aerial. |
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| < | Is the picture or teletext unrecognisable.Verify if you have entered the |
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| correct frequency. See Installation, Manual installation, p. 26. |
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| Poor colour | < | Select Factory settings in the Installation menu. |
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| < | Verify the connections between the optional equipment and the TV. |
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| No sound | < | Verify if the volume isn't at minimum. |
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| < Verify if the sound hasn't been muted with the ¬ key. | |
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| < | Verify the connections between the optional equipment and the TV. |
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| Sound and picture | < | If it occurs occasionally, perhaps there is something wrong with the |
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| interruptions using |
| broadcasted programme. |
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| HDMI to HDMI | < | If it occurs persistently, see the manual of your connected equipment to |
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| connection |
| verify the necessary adjustments. |
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| < | Alternatively, connect an extra audio cable (either an analogue or a digital |
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| audio cable) from your connected peripheral to your TV. |
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| Verify whether you selected the connected equipment in the Installation |
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| menu, Select your connections and also select the respective audio input in |
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| the same Connections menu. |
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| Note: An analogue audio cable must be linked to HDMI 2. |
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| < | Limit the HDMI cable length to max 5 m. |
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| < | Verify if the connected equipment is properly selected in the Installation |
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| menu, Connections, according to the connection you have made HDMI 1 or |
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| 2. |
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| No sound when | < | Verify whether you properly connected the audio cable to the digital audio |
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| using DVI to HDMI |
| in connector of the TV. |
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| connection | < | Verify whether you selected the connected equipment in the Installation |
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| menu, Select your connections and if you linked it to hdmi 1 or 2 according |
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| to where you made the connection. |
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| Also verify if you selected digital audio in in the same Connections menu. |
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| The remote does | < | Verify if the remote is set correctly for the equipment your are using. |
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| not function | < | Verify if the batteries are not dead. Replace the batteries. |
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| You can still use the keys at the right side of the TV. |
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| < | Select TV mode on your remote control. |
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| < | When pressing a key and some key leds are blinking with a higher speed |
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| and lower intensity than in a normal working condition, and your TV does |
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| not react on the key press, remove the batteries out of the remote control |
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| and put them back again. |
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