Philips PR1921C1 manual Troubleshooting, No Power

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TROUBLESHOOTING

If you experience any trouble or are confused about a certain function of your television, please read through this troubleshooting section before calling for service. These tips can save you time and money since charges for TV installation and adjustment of customer controls are not covered under this television’s warranty.

CAUTION: A video source (such as a video game, Compact Disc Interactive - CDI, or TV information channel) which shows a constant non-moving pattern on the TV screen, can cause picture tube damage. When your TV is continuously used with such a source the pattern of the non-moving portion of the game (CDI, etc.) could leave an image permanently on the picture tube. When not in use, turn the video source OFF. Regularly alternate the use of such video sources with normal TV viewing.

 

 

 

 

 

 

 

 

No Power ...

 

 

Check the television power cord. Unplug the television for 10 seconds, then reinsert

 

 

 

 

 

 

the plug into the AC outlet and press the POWER button on the TV or remote.

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the wall outlet for power. Make sure the outlet is not connected to a wall

 

 

 

 

 

 

switch that has been turned off. Be sure a fuse or circuit breaker hasn’t been blown

 

 

 

 

 

 

or tripped.

 

 

 

 

 

 

 

 

 

 

 

 

 

If using an AC power strip or surge suppressor; check for a blown fuse.

 

 

 

 

 

 

 

 

 

 

No Picture ...

 

 

First check the antenna/cable connection to the back of the television. Are they

 

 

 

 

 

 

secured properly to the television’s 75Ω Input?

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the Cable Control for the correct setting. If cable channels are present, set the

 

 

 

 

 

 

Cable Control to ON. If normal antenna broadcast channels; set the Cable Control to

 

 

 

 

 

 

OFF.

 

 

 

 

 

 

 

 

 

 

 

 

 

Try activating the Auto Program Control to add any available channels to the televi-

 

 

 

 

 

 

sion’s memory.

 

 

 

 

 

 

 

 

 

 

No Sound ...

 

 

Check the Volume setting by pressing the Volume + button on the television or the

 

 

 

 

 

 

remote control.

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the Mute button on the remote control.

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the antenna/cable connection to the back of the television. Are they secured

 

 

 

 

 

 

properly to the television’s 75Ω Input?

 

 

 

 

 

 

 

 

 

 

Remote Won’t Work ...

 

 

Check remote batteries. Replace with AA Heavy Duty (Zinc Chloride) or Alkaline

 

 

 

 

 

 

batteries if necessary.

 

 

 

 

 

 

 

 

 

 

 

 

 

Be sure to point the remote at the front of the television when sending commands.

 

 

 

 

 

 

 

 

 

 

 

 

 

Clean the remote sensor on the front of the remote control unit.

 

 

 

 

 

 

 

 

 

 

 

 

 

Unplug the television from the wall outlet, wait 10 seconds and reinsert the plug into

 

 

 

 

 

 

an outlet. Power the television on again and try the remote once more.

 

 

 

 

 

 

 

 

 

 

 

 

 

Check to see if there is any damage to the remote case. Look for cracks or acid from

 

 

 

 

 

 

old batteries. In this case the remote may have to be replaced.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Contents PR1921C1 Warranty Verification Safety Instructions Read before operating equipment Table of Contents If you have a Cable Converter Box Basic Cable TV Signal ConnectionIf your antenna has a round Basic Antenna Signal ConnectionsIf your antenna has flat twin-lead Basic TV to VCR & Front A/V Input Connections TV to VCRRemote Basic TV/REMOTE Operations TelevisionTV Remote Buttons Using the Menu Language Control On or OFF Setting the Cable Tuning ControlPress the Cursor Right Using the Auto Program ControlPress the Cursor Right button to display the Setup menu Press Cursor UP or Down buttons to scrollUsing the Numbered Buttons HOW to USE the Channel Edit ControlPress the Cursor Down Press the Cursor UP or Adjusting the TV PicturePress the Menu button on With Picture highlightedPress the Clock button on the remote to display the onscreen Setting the Clock FeatureOr Cursor Left button Setting the on Timer Active ControlPress the Clock button to Press the Cursor CursorPress the number buttons to Selecting a Start UP ChannelPress the Cursor Right Or Cursor Left buttons to Setting a Start UP TimeTV using the Numbered but Enter the time to turn onCC-MUTE Setting the TV for Closed CaptioningMIN Using the Sleep Timer ControlPress the VOL + button on Using the TV Volume BAR ControlPress the VOL button on Movie Ratings Understanding the Smartlock FeatureBlock Unrated OFF Block no Rating OFF Setting the Smartlock Access CodePress the Cursor UP or Down button until the words Setting the Smartlock Blocking OptionsPG-13, R, NC17, or Block Programming Using Movie RatingsPress the Cursor Right button. Access Code Right buttonRight button Scroll the menu using the Cursor UP or Cursor Block Programming Using TV RatingsIngs TV-Y, TV-Y7, TV-G, TV- PG, TV-14, or TV-MA Block Unrated OFF Block no Rating OFF Using the Smartlock Review ScreenPress the Smart Picture Using the Smart Picture ControlPress the SmartPicture button Press the Smart Sound but Using the Smart Sound ControlPress the Smart Sound Button repeatedly to toggle CH Button Using the TV’S Smartsurf A/CH Button ControlNo Power TroubleshootingGlossary to Television Terms Cleaning and CareIndex Philips Consumer Electronics Company Texas Limited Warranty