Philips 42PFL6609/93 Troubleshooting, TV channel issues, GeneralTV issues, Picture issues

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9 Troubleshooting

This section describes commonly encountered issues and accompanying solutions.

TV channel issues

Previously installed channels do not appear in the channel list:

Check that the correct channel list is selected.

GeneralTV issues

TheTV does not switch on:

Disconnect the power cable from the power outlet. Wait for one minute then reconnect it.

Check that the power cable is securely connected.

The remote control is not working properly:

Check that the remote control batteries are correctly inserted according to the +/- orientation.

Replace the remote control batteries if they are at or weak.

Clean the remote control and TV sensor lens.

The standby light on theTV blinks red:

Disconnect the power cable from the

power outlet. Wait until the TV cools down before reconnecting the power cable. If the blinking reoccurs, contact Philips Consumer Care.

You forgot the code to unlock the child lock feature

Enter ‘8888’.

TheTV menu is in the wrong language

Change the TV menu to your preferred language.

When turning theTV on/off/to standby, you hear a creaking sound from theTV chassis:

No action is required. The creaking sound is normal expansion and contraction of the TV as it cools and warms up. This does not impact performance.

Picture issues

TheTV is on, but there is no picture:

Check that the antenna is properly connected to the TV.

Check that the correct device is selected as the TV source.

There is sound but no picture:

Check that the picture settings are

correctly set.

There is poorTV reception from an antenna connection:

Check that the antenna is properly connected to the TV.

Loud speakers, unearthed audio devices, neon lights, high buildings and other large objects can in uence reception quality.

If possible, try to improve the reception quality by changing the antenna direction or moving devices away from the TV.

If reception on only one channel is poor, ne tune this channel.

There is poor picture quality from connected devices:

Check that the devices are connected properly.

Check that the picture settings are correctly set.

TheTV did not save your picture settings:

Check that the TV location is set to the home setting. This mode offers you the

exibility to change and save settings. The picture does not t the screen; it is too big or too small:

Try using a different picture format. The picture position is incorrect:

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Contents Register your product and get support at Page Contents Page Pixel characteristics Koninklijke Philips Electronics N.V.All rights reservedCompliance with EMF Risk of short circuit or re SafetyRisk of electric shock or re Risk of injury or damage to the TVScreen care Disposal of your old product and batteriesYour product Side controls and indicatorsRemote control Product overviewDisplays program information, if available Switch yourTV on/off or to standby Switch channelsUse Ambilight AdjustTV volumeWatch connected devices Use the source buttonAccessTV menus Change picture and sound settingsUse more of your product Manually adjust picture settings Use smart pictureChange picture format Adjust sound settings Summary of picture formatsUse smart sound Add a channel to a favorite list Create and use lists of favorite channelsSelect a favorite list Remove a channel from a favorite listAutomatically switch theTV to standby sleep timer Use timersAutomatically switch theTV on on timer Use child control and rating locksLock or unlock theTV Change the clock modeUse theTV clock Lock or unlock one or more channelsDisconnect a USB storage device Connect a USB storage device and enter the content browserChange slide show settings View photosWatch video from a USB device Adjust wallpaper settingsView a slide show with music Activate SceneaChangeTV preferences Update theTV softwareReset theTV to factory settings Start aTV demoManually install channels Install channelsAutomatically install channels Rename channelsRearrange channels Stereo audio output to headphones or earphones Back connectorsSide connectors Connect devicesConnect a computer Use dual viewUse Philips EasyLink EasyLink featuresAdd devices Your TV supports Philips EasyLink, whichSetTV speakers to EasyLink mode Enable or disable EasyLinkEnable or disable remote control key forwarding EasyLink buttonsUse a Kensington lock Product information Power SupportedTV mounts32-37 200 x 200 mm 42-47 400 x 400 mm GeneralTV issues TroubleshootingTV channel issues Picture issuesComputer connection issues Sound issuesHdmi connection issues Contact usIndex Volume Adjust Wallpaper