Philips 42PF9831/69 instruction manual Troubleshooting

EN Troubleshooting

Symptom	Possible cause/Remedy
No picture	<	Verify if the supplied cables are connected properly. (The aerial cable to the
		TV, the other aerial to your recorder, the power cables, ..)
	<	Verify if you selected the correct source.
	<	Verify if the child lock has been switched off.
Poor picture	<	Verify in the Manual installation menu if you have selected the correct TV
		system.
	<	Verify if your TV or house aerial isn't located too close to loudspeakers,
		non-earthed audio equipment or neon lights, etc.
	<	Mountains or high buildings can cause double pictures or ghost images.
		Sometimes you can improve the picture quality by changing the direction of
		the aerial.
	<	Is the picture or teletext unrecognisable.Verify if you have entered the
		correct frequency. See Installation, Manual installation, p. 27.
Poor colour	<	Select Factory reset in the Installation menu.
	<	Verify the connections between the optional equipment and the TV.
No sound	<	Verify if the volume isn't at minimum.
	< Verify if the sound hasn't been muted with the ¬ key.
	<	Verify the connections between the optional equipment and the TV.
The remote does	<	Verify if the remote is set correctly for the equipment your are using.
not function	<	Verify if the batteries are not dead. Replace the batteries.
		You can still use the keys at the right side of the TV.
	<	Select TV mode on your remote control.
	<	When pressing a key and some key leds are blinking with a higher speed
		and lower intensity than in a normal working condition, and your TV does
		not react on the key press, remove the batteries out of the remote control
		and put them back again.
The remote of	<	The infrared signals of the screen may influence the reception sensibility
connected equip-		of other peripherals.
ment does not		Solution: replace the batteries of the remote of other peripheral equipment.
function well
No photo or music	<	Verify if the source complies with a supported code.
play or in poor
quality
No stable or not	<	Verify if you have selected the correct VGA mode in your PC.
synchronised VGA		See Connect a PC, p. 46.
picture	<	Verify the connections between the PC and the TV.
No solution found	<	Switch off your TV off and then on again once.
for your picture or		Never attempt to repair a defective TV yourself.
sound problem		Verify with your dealer or call a TV technician.
Red blinking led	<	Unplug the mains cord for 10 seconds and insert it in again

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