Troubleshooting |
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| ● Check if the LCD Monitor TV volume is turn | |
| See video but no | off of muted. | |
No sound | ● Connect the audio cable securely. | ||
audio | ● Audio cable is connected incorrectly. | ||
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| ● Verify that the audio source is selected | |
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| correctly in the OSD. | |
Remote Control Problems |
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Remote control does | No response from | ● Point the remote control directly at the remote | |
not work properly | the LCD Monitor | sensor on the LCD Monitor TV. | |
| TV when remote | ● Replace both batteries with new ones. | |
| is pressed | ● Make sure the remote control is not disabled | |
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| (for disable/enable the remote control, please | |
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| refer to the section of Remote Control). | |
Product Specific Problems |
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Screen image is too | Image is centered | ● Perform the LCD Monitor TV factory reset (via | |
small | on screen, but | Menu | |
| does not fill entire |
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| viewing area |
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Cannot adjust the | OSD does not | ● Turn the LCD Monitor TV off and unplug the | |
LCD Monitor TV with | appear on the | power cord and then plug back and power on. | |
the buttons at the | screen |
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side of the unit |
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For further assistance, refer to the Consumer Information Centers list and contact your local
Philips distributor.
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OSD Warning Messages
A warning message may appear on the screen indicating the LCD Monitor TV current status.
file:///D/My%20Documents/dfu/320WN6/english/320wn6/SAFETY/saf_troub.htm (5 of