Philips 231P4QPYK, 231P4QRY user manual 10.2Customer Care & Warranty

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10. Customer care and warranty

10.2Customer Care & Warranty

For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details.You may also contact your local Philips Customer Care Center number listed below.

Contact Information for WESTERN EUROPE region:


Country	ASC	Consumer care number			Price
Germany	Siemens I&S	+49	01803 386 853		€ 0.09

United Kingdom	Invec Scotland	+44	0207 949 0069		Local call tariff
Ireland	Invec Scotland	+353		01 601 1161	Local call tariff
Spain	Eatsa Spain	+34	902 888 785		€ 0.10

Finland	A-novo	+358		09 2290 1908	Local call tariff
France	A-novo	+33	082161 1658		€ 0.09

Greece	Allman Hellas	+30	00800 3122 1223		Free of charge
Italy	A-novo	+39	840 320 041		€ 0.08

Netherlands	E Care	+31	0900 0400 063		€ 0.10
Denmark	A-novo	+45	3525 8761		Local call tariff

Norway	A-novo	+47	2270 8250		Local call tariff

Sweden	A-novo	+46	08 632 0016		Local call tariff
Poland	Zolter	+48	0223491505		Local call tariff

Austria	Siemens I&S	+43	0810 000206		€ 0.07
Belgium	E Care	+32	078 250851		€ 0.06

Luxembourg	E Care	+352		26 84 30 00	Local call tariff
Portugal	Eatsa Spain	+351		2 1359 1440	Local call tariff

Switzerland	A-novo	+41	02 2310 2116		Local call tariff

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Contents Troubleshooting & FAQs Table of Contents Safety precautions and maintenance OperationNotational Descriptions Disposal of product and packing material Waste Electrical and Electronic EquipmentWeee Setting up the monitor InstallationPackage contents Operating the monitor OFF231P4QRY Switch monitor’s power on ErgoSensor 231P4QPYKWebcam activity light Megapixel Webcam Microphone 231P4QPY 231P4QRYBasic and simple instruction on the control keys OSD Menu 231P4QRY 231P4QPY/231P4QPYK+65 Remove the Base Assembly for Vesa Mounting Image Optimization What is it?Why do I need it? SmartImageSmartContrast Philips SmartControl PremiumOff No optimization by SmartImage First launch -Wizard Color menu Eco Power menu Options menu Image Optimization OptionAuto Pivot Context Menu has four entries SmartDesktop Guide SmartDesktopDrag and Drop Windows Other alternative path VistaWin No other alternative path available Title Bar Options Exit Closes Desktop Partition and Display Image Optimization Image Optimization Name Description Image Into four Evenly sized regionsStrength signal for optimal detection efficiency PowerSensorSetting Default settings Landscape/Portrait modeErgoSensor Available for 231P4QRYViewing angle PC system requirements Using the deviceBuilt-in Webcam with Microphone Available for 231P4QPYKLED Technical SpecificationsLCD YESRohs YES Epeat Operating ConditionMtbf Cabinet Color Finish Black/Silver TextureResolution & Preset Modes Power Management VesaRegulatory Information Brand owner offers take-back optionsBenefits of Epeat Lead-free ProductEpeat Electronic Product Environmental GS EK1-20002009 GS mark requirementFederal Communications Commission FCC Notice U.S. Only Commission Federale de la Communication FCC DeclarationRegulatory Infomation Varning VaroitusAchtung Beim Aufstellen China RoHS 中国电子信息产品污染控制标识要求中国 RoHS法规标示要求产品中有毒有害物质或元素的名称及含量Pixels and Sub pixels Customer care and warrantyPhilips’ Flat Panel Monitors Pixel Defect Policy Types of Pixel DefectsTFT Monitor panel in a Philips flat panel Proximity of Pixel DefectsFor the proximity of pixel defects Tables10.2Customer Care & Warranty IBA FujitsuCPS Pccw FETEC.COAL Shahd Computer 11.1Troubleshooting Satisfactory, you can do manual adjustments via the OSD menu11.2SmartControl Premium FAQs Image appears distorted.Text is fuzzy or blurred11.3General FAQs Do if the screen shows CannotDisplay this video mode? Settings How do I adjust the resolution?Monitor adjustments via OSD? Warranty conditionsErgoSensor FAQs Q12 What is the optimum neck angle for stress-free reading? Koninklijke Philips Electronics N.V. All rights reserved