Philips 273E3L user manual SmartControl Lite FAQs

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8.Troubleshooting & FAQs

8.2 SmartControl Lite FAQs

Q1. I change the monitor on a PC to a different one and the SmartControl Lite becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl Lite can work. Otherwise, you will need to remove and re-install SmartControl Lite to ensure proper driver is installed.

Q2. The SmartControl Lite functions worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed, the monitor driver may need to be re-installed.

•Changed video graphic adapter to another one

•Updated video driver

•Activities on OS, such as service pack or patch

•Run Windows Update and updated monitor and/or video driver

•Windows was booted with the monitor power off or disconnected.

To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.

If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl Lite and re- install it.

Q3. After installing SmartControl Lite, when clicking on SmartControl Lite tab, nothing shows up after a while or a failure message shows, what happened?

Ans.: It might be your graphic adaptor is not compatible with the SmartControl Lite. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from

corresponding companies’ web site. Install the driver. Remove SmartControl Lite, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check if an updated SmartControl Lite driver is available.

Q4. When I click on Product Information, only partial information is shown, what happened?

Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Lite and re-install it once more.

Q5. I forgot my PIN for Theft Deterrence Function.What can I do?

Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor. Please note that the anti-theft deterrence function is provided as a convenient free option. Managing PIN numbers is the sole responsibility of the individual user or the organization who sets it.

In case the PIN number is forgotten, Philips service center can re-set it for you at a nominal charge after verification of ownership. Please note that this activity is not covered by standard warranty terms

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Contents Troubleshooting & FAQs Table of Contents Operation Safety precautions and maintenanceOo Temperature 0-40C 32-95F Oo Humidity 20-80% RH Notational Descriptions Weee Setting up the monitor InstallationChange to 43 display Connecting to your PC Operating the monitor 273E3LTo adjust the OSD menu OffOSD Menu 273E3LResolution notification 100mm How does it work? Smartimage Lite What is it?Why do I need it? Why do I need it? Philips SmartControl Lite Start with Standard pane Adjust menu Color menu Next goes to the succeeding target 6-targets Image Optimization Image Optimization Exit Close SmartControl Lite Task Tray Menu EnabledTask Tray Menu Disabled YES LCD panel typeTFT-LCD Power On mode 27W typical Energy Consumption Mtbf Rohs YES Epeat720x400 Automatic PowerSaving 273E3LLead-free Product Brand owner offers take-back optionsGS EK1-20002009 GS mark requirement Epeat Electronic ProductEN550241998+A12001+A22003 TV technician for help Federal Communications Commission FCC Notice U.S. OnlyReorient or relocate the receiving antenna EN 55022 Compliance Czech Republic Only Varoitus Polish Center for Testing and Certification NoticePaikka/Ilmankierto Plassering/VentilasjonAchtung Beim Aufstellen Ergonomie Hinweis nur DeutschlandNur original-Ersatzteile verwendet werden Types of Pixel Defects Philips Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Bright Dot DefectsTypes of black dot defects Black Dot DefectsProximity of Pixel Defects Pixel Defect Tolerances0207 949 Local call tariff Ireland Invec Scotland Germany Siemens I&S01803 386 United Kingdom Invec Scotland 01 601 Local call tariff Spain Eatsa SpainCroatia Belarus IBABulgaria Estonia Fujitsu Contact Information for Apmea region EmiratesTroubleshooting Common ProblemsPower on light is too strong and is disturbing Green, red, blue, dark, and white dots appears on the screenSmartControl Lite FAQs Icm? Q4 How do I adjust the resolution? Q7 How should I clean the LCD surface?Q9 Can I connect my Monitor to any PC, workstation or Mac?
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