Philips 32HFL3330D user manual Troubleshooting, EN-30

11.Troubleshooting

ENGLISH
	Symptoms	Possible cause	What should you do
			1. Press POWER at the side of the TV, or press . on the remote control.
		The TV is not	2. Ensure the AC power cord is connected tightly to the TV power connector and to
			the power socket outlet.
	No power or indicator light.	connected to the
FRANÇAISE		power.	3. Remove the AC power cord from the power socket outlet, wait 60 seconds and
			reconnect the AC power cord.
			4. Connect the TV to a different power socket outlet.
			1. Ensure that your HDMI cable is certified.
			2. Press SOURCE button on the remote control to switch to another source and
			then switch back to the HDMI source.
	Error message on the screen	HDCP authentication	3. Reset the accessory device and the TV.
ESPAÑOL	with HDMI connection.	fail.	Turn on the TV
			Select the HDMI channel
			Turn on the accessory device
			4.While the TV and the accessory device are powered on, unplug either end of the
			HDMI cable and then reinsert the cable.
	No sound is detected from	Audio cable is not	1. Connect an audio cable to the SIDE AV AUDIO L/R port on the TV.
	the PC.	connected.	2. Press SOURCE button on the remote control and select the correct source.
			1. Ensure the indicator light on the TV blinks when the remote control buttons are
			pressed.
	TV does not respond to the	Batteries are installed	2. Ensure that you are using the remote control supplied with the TV.
		incorrectly, or low	3. Ensure that the batteries of the remote control are inserted according to the
	remote control.
		battery power.
			illustration on the remote control and that the batteries do not need to be replaced.
			4. Remove the AC power cord from the power socket outlet, wait 60 seconds and
			reconnect the AC power cord.
	The picture is distorted. It is		1. Press the FORMAT button on the remote control to select the best picture
			format.
	stretched out, has short, fat,	Broadcast video format.
			2. For some accessory devices, the picture format has to be set in the accessory
	black bars on the side or top.
			device.
	The picture is mostly red		1. Ensure all the connections are made according to the color code.
	and green, or the picture is	Insecure/incorrect
	missing red when the TV is
		connection.
	connected to an accessory		2. Push the component cables all the way into the YPbPr sockets on the TV.
	device via component cables.
		Volume level is set	1. Increase the volume.
		to zero.
		Sound is muted.	2. Press MUTE button on the remote control.
		Headphones are	3. Ensure the headphones are not plugged into the TV.
	No sound on the TV	connected.
	loudspeaker.	Audio cable is not	4. For AV connection, ensure that the Audio L/R cable is connected as described in
			Connect devices section. If you are using a component cable, ensure that you have not
		connected.
			crossed the red audio cable with the red video cable.
		Accessory device	5. For HDMI connections, some accessory devices have an HDMI audio output
		audio output setting is
			setting that must be turned on for HDMI to HDMI connections.
		incorrect.
	Bad picture quality with a	Standard definition
		channels are not as	1. Connect the devices via component or HDMI cables.
	coaxial connection.	clear as high definition
		channels.
		Incorrect channel	1. Ensure you have selected the correct channel.
	No picture or sound.		1. If the TV receives channels via an AV connection, set the TV to the correct source
		Incomplete channel	input.
		installation.	2. If the TV is connected directly to the wall via a coaxial connection, perform the
			autoprogram again.

EN-30