Philips 42PFL9742D/19 manual Troubleshooting, Television and remote control, TV channels, Picture

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2661.1 eng 03-07-2007 11:57 Pagina 44

9 Troubleshooting

Television and remote control

The TV does not switch on

•Verify the mains cord connection.

•Verify if the batteries of the remote control are flat or weak. Verify their + / - orientation.

You can use the keys on the TV to switch the TV on.

•Unplug the mains cord, wait for one minute and plug in the mains again.

The TV does not react on the remote control

•Verify if the batteries of the remote control are not empty or weak. Verify their + / - orientation.

•Clean the remote control and TV sensor lens.

•Use the side control keys to change some of the

basic settings of picture and sound.

‡Press Volume - and + to adjust the volume. ® Press Program/Channel - and + to go through

the channels marked as favourites. ÒPress Menu to show the main menu.

Press Program/Channel - and + to select and adjust picture and sound menu items.

The red light on the TV blinks

•Unplug the mains cord for half a minute and insert it again. Verify if there is enough space for ventilation. Wait until the TV has cooled down. When the TV does not restart to standby and the blinking occurs again, call our Customer Support Centre.

You forgot your code to unlock Child lock

•See section 5.8.3 Set code / Change code.

Wrong language in the TV menu ?

Follow these steps to change the language.

‡Press Menu on the remote control. ® Press navigation key right.

ÒUse navigation down to highlight the third line.

† Press navigation key right three times.

º Press navigation key up or down to select your language.

◊Press OK.

‹Press Menu to quit the menus.

TV channels

Some TV channels are gone

•Verify if the correct channel list is chosen.

•A channel could be uninstalled in the Rearrange menu.

No digital channels found during installation

•Verify if the TV supports DVB-T in your country. See the list of countries on the TV typeplate.

Picture

The blue light is on, but there is no picture

•Verify if the antenna is connected properly.

•Verify if the correct device is selected.

The sound is on, but there is no picture

•Verify the contrast or brightness setting in the menu.

The TV picture is poor

•Verify if the antenna is connected properly.

•Loudspeakers, non-earthed audio devices, neon lights, high buildings or mountains can influence the picture quality. Try to improve the picture by changing the antenna direction or place devices away from the TV.

•Verify if the correct TV system is chosen in the Manual installation menu.

•If only a certain channel is poor, try to fine tune this channel in the Fine tune menu. See section 6.2.3.

The picture has poor colour

•Verify the colour settings in the Picture menu. Select any of the Reset to standard settings in the Reset to standard menu. See section 5.3.2.

•Verify the connections and cables of the connected devices.

The TV did not remember my settings when I switch back on

•Verify if the TV is set to Home in the TV menu > Installation > Preferences > Location menu.

The picture does not fit the screen, it is too big or too small

•Select a more fitting picture format in the Picture format menu.

See section 5.3.4 Widescreen picture format.

•Name your connected device in the Connections menu to obtain the best signal handling.

See section 7.4.3 Naming your devices.

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Technical data

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Contents Table of contents Warranty Safety RecyclingCare of the screen EEC 2002/96/ECSide connectors Back connectorsYour TV Television overviewPosition the TV Getting startedProduct highlights Wall mounting Vesa Remote control batteries Connect the mains cord First time installationAntenna cable RNoteSwitch on or off Standby Learn how to operate your TV for daily useTo switch off Press B Power at the side of the TV Use your TVWatch connected devices Watch TVWatch channels from a digital receiver Watch a DVD Select a Teletext‡ Insert a DVD disc in your player. Press Play π Press OK † Press Play πChange Ambilight mode To fully enjoy Ambilight, switch off or dim the room lightsRemote control overview Use more of your TVUse more of your TV TV menu overview Set to operate a particular STBDevice functions overview MenuUse of the menu Picture and Sound settings Quick access menuSettings assistant Reset to standardsPicture settings ‡ Press q to switch on the Picture format menu Sound settingsThis section describes how to adjust all sound settings Press navigation key up or down to select a settingThis section describes how to adjust Ambilight settings AmbilightTeletext TV standby with AmbilightSelect pagenumber subpages Dual screen teletextSearch teletext Enlarge teletext pagesTeletext Teletext menuCreate favourite channel lists Select a favourite listSelect a channel from a favourite list ‡ Press OK Last selected list appearsSwitch on EPG Electronic Programme Guide EPG‘Now and Next’ EPG ‘7 or 8 day’ EPGTimers and locks To switch off the On timer, select Off in the On timer menuActivate or deactivate subtitling SubtitlesSubtitling from analogue TV channels View and play photos, MP3 Insert a memory card or USB deviceRemove the USB device or memory card View your picturesSlideshow settings Music settingsThumbnails Listen to musicSoftware update Update assistantUpdate assistant helps you to update the TV’s software Listen to radio channelsTransfer of the downloaded software update to the TV Press B on the remote controlPower switch B on the TV Software download from the PC to the USB deviceSoftware update by digital broadcast DVB-T Channel installation Automatic installationAnalogue Manual installation Rearrange stored channelsFactory settings Uninstall or reinstall a channelAutomatic Channel management Digital reception testBack connectors Second scart connector15 USB USB connector Card reader ConnectionsAbout connecting YPbPr can handle HD TV signals Component VideoRed, White Display synchronised audio outConnect your devices DVD playerDVD Recorder and Home Theatre System DVD Recorder and DVD Home Theatre SystemSatellite receiver Use a scart cable and 2 antenna cablesHD Digital receiver / HD satellite receiver Use a Hdmi cable and 2 antenna cablesDVD-R, Home Theatre System and Digital receiver Blu-ray Disc player Use a Hdmi cableFor supported PC monitor resolutions, see Technical data Game consoleCamcorder Personal ComputerConnections setup Digital Audio In if presentAudio In L/R Naming your devicesCommon interface menu Preparing for digital servicesInsert a Conditional Access Module Technical data BBETroubleshooting Television and remote controlTV channels PictureIf your problem is not solved SoundHdmi connections USB connectionIndex Movie expand Software update Mpeg artefact reduction Sound Shift OK key Switch on On timer Table of Pages T.O.PConnector Radio channel Device Reset to standards KeyEng 03-07-2007 1157 Pagina
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