Philips 20PF7835/37, 20PF7835/20 warranty Troubleshooting Tips, Cleaning and Care

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TROUBLESHOOTING TIPS

No Power

Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert the plug into the outlet and push the POWER button again.

Check that the outlet is not on a wall switch.

Be sure the fuse is not blown on the AC power strip, if one is being used.

No Picture

Check antenna/cable connections. Are they properly secured to the TV's ANT 751 plug?

Check the TUNER MODE control for the correct tuner set- ting.

Try running the Auto Program feature to find all available channels.

Press the SOURCE button on the remote to make sure the correct signal source is selected.

If using an accessory device, be sure that it is functioning properly.

If in PC Mode, a video signal MUST BE present or the TV will turn off.

No Sound

Check the VOLUME buttons.

Check the MUTE button on the remote control.

If you’re attempting to hook up auxiliary equipment, check the audio jack connections.

TV Only Produces MONO Sound

If using a cable box with RF only type connections, the signal coming from the cable box will be produced in MONO only.

Check Sound control setting. Change setting to Stereo.

Remote Does Not Work

Check the batteries. If necessary, replace them with AA Heavy Duty (Zinc Chloride) or Alkaline batteries.

Clean the remote control and the remote control sensor win- dow on the TV.

Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert the plug into the outlet and push the POWER button again.

Be sure the fuse is not blown on the AC power strip, if one is being used.

Check to be sure the TV outlet is not on a wall switch.

Be sure that the remote is in the correct operating mode.

Be sure the remote is pointed at the Remote Sensor Window on the TV. See page 1 of the Quick Use Guide for details.

TV Displays Wrong Channel or No Channels Above 13

Repeat channel selection.

Add the desired channel numbers (using the CHANNEL EDIT control) into the TV’s memory.

Check to be sure the TUNER MODES are set to the CABLE option and run the Auto Program feature to find all available channels.

CLEANING AND CARE

WARNING Concerning Stationary Images on the TV Screen:

Do not leave stationary or letterbox images on screen for extended periods of time. This can cause uneven display aging.

Normal use of the TV should involve the showing of pictures that contain constantly moving and changing images that fill the screen. Be careful not to leave nonmoving images on screen for extended periods of time, or to display the same images on screen too frequently, because subtle ghost images can be left on the picture tubes. Sources of stationary images may be DVD disks, laser disks, video games, CD-i disks, videotapes, digital television boxes, broadcast channels, cable channels, satellite channels, and others. Here are some examples of stationary images (this is not an all-inclusive list; you may encounter others in your viewing):

DVD menuslistings of DVD disk content

Letterbox black barsshown at the top and bottom of the TV screen when a wide screen (16:9) movie is viewed on a TV with standard (4:3) aspect ratio.

Video-game images and scoreboards

Television station logospresent a problem if they are bright and stationary; moving or low-contrast graphics are less likely to cause uneven aging of the picture tube

Stock-markettickerspresented at the bottom of the TV screen

Shopping channel logos and pricing displaysbright and shown constantly or repeatedly in the same location on the TV screen.

PLACEMENT OF THE TV

To avoid cabinet warping, cabinet color changes, and increased chance of set failure, do not place the TV where temperatures can become excessively hot; for example, in direct sunlight or near a heating appliance.

Be sure to allow a free flow of air to and from the perforated back cover of the set.

CLEANING

To avoid possible shock hazard, be sure the TV is unplugged from the electrical outlet before cleaning.

Regularly dust the TV with a dry, nonscratching duster to keep the TV clean.

When cleaning the TV, take care not to scratch or damage the screen surface. Avoid wearing jewelry or using anything abrasive. Do not use household cleaners. Wipe the front screen with a clean cloth dampened with water. Use even, easy, vertical strokes when cleaning.

Gently wipe the cabinet surfaces with a clean cloth or sponge dampened in a solution of cool, clear water and a mild soap or detergent. Use a clean, dry cloth to dry the wiped surfaces. Do not use acetone, toluene, or alcohol to clean the screen.

Occasionally vacuum the ventilation holes or slots in the back cover of the set.

Never use thinners, insecticide sprays, or other chemicals on or near the cabinet, as they might cause permanent marring of the cabinet finish.

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Contents LCD TV Warranty Owner Verification Confirmation Important Safety Instructions Additional Safety Precautions PrecautionsContents Helpful Hint HOW to USE the Language ControlHOW to USE the Tuner Mode Control HOW to Auto Program TV Channels HOW to ADD or Delete Channels Channel Edit Control Picture HOW to USE the Autochron ControlBET HOW to USE the Name Control Channel LabelHOW to USE the Picture Adjustment Controls Equalizer HOW to USE the Equalizer ControlsHOW to USE the Balance Control HOW to USE the AVL Control HOW to USE the Incredible Surround Control HOW to SET the TV to Receive Stereo Programming HOW to SET the TV to Receive SAP Secondary Audio Programming HOW to USE the Timer ControlsTimer HOW to USE the Mode Select ControlMay watch Understanding the Autolock ControlsTimer Setting UP the Autolock Access CodeTimer HOW to Block Channels Using AutolockBlock Options HOW to Clear ALL Blocked Channels AT the Same TimeBlocking Programs Based on Movie Ratings 10 4Blocking Programs Based on TV Ratings Other Autolock Blocking Options Block Unrated No Rating Using the Autolock Review ScreenCaption Mode Example Display HOW to USE the Closed Captioning ControlsHOW to USE the Screen Format Control HOW to USE the Program List Control Within five seconds, press HOW to SET the Sleeptimer ControlHOW to USE the Autopicture Control Theatre HOW to USE the Autosound ControlHOW to USE the Surf Control Install Controls Setting UP the FM Mode FM RadioLanguage Manual STORE/SORTANCE, AVL, Incredible SUR Sound ControlsStop TIME, CHANNEL, Acti Timer ControlsMode Select Control Screensaver Control Autosound Controls Cleaning and Care Troubleshooting TipsGlossary of Terms High-definition Television Hdtv High-resolution digitalAutoLock Controls IndexCanada Factory Service LocationsAtlanta Cleveland Chicago LCD Color Television Limited Warranty