Philips LCD And Plasma Panel TV user manual Troubleshooting

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34 Troubleshooting

Below is a list of symptoms you may encounter with your TV. Before you call for service, make these simple checks.

Symptom	Possible solutions

No display on screen	• Check whether power cord is properly connected into the
	mains socket and to your TV. If there is still no power,
	disconnect plug. Wait for 60 seconds and re-insert plug.
	Switch on TV again.
	• Press the	key on the remote control.

Poor reception	• Check antenna connection to the TV and to the wall antenna
(snowy noise)	socket.
	• Try manually adjusting your picture (see page 30).
	• Have you chosen the right TV system? (see to page 30).
	• Press the	key to check the signal strength.

No picture	• Verify if the supplied cables are connected properly (The
	aerial cable to the TV, the other aerial to your recorder, the
	power cables,....).
	• Verify if you have selected the correct source.
	• Verify if the child lock has been switched off.

No sound on	• Check whether the correct TV system is selected (see page 30).
certain channels

No sound	• Verify if the volume is not at the minimum.
	• Check that the mute ( ) mode is not on. If mute mode
	is on, press the	key to deactivate mute mode.

•Verify the connections between the optional equipment and the TV.

Sound interference	• Try switching off any electrical appliances to prevent
	interference, for example, hairdryer, vacuum cleaner.

Unable to understand	• Press the	key to exit menu from screen.
the selected language
on screen to operate	• Press the	key again to display menu.
set in digital mode	• Press the	key to select the second item on the menu and
	the key to enter into the next menu level.

•Press the key again and use the key to select the fifth menu item.

•Press the key to enter into the next menu level.

•Press the Î ï keys to select correct language.

•Press the key to confirm selection.

•Press the key to exit menu.

TV not responding	• Move closer to the receiver at the front of the TV.
to remote control	• Check the placement of the batteries.
	• Try changing the batteries.

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Contents Page Germany 0180 5 356 Country Number Tariff Austria 0820Belgium 070 222 Luxemburg 40 6661 Local Netherlands 0900Product information Standby Power Consumption for this set is less than 1 WRecycling Disposal of your old productTable of contents Connecting other equipment FeaturesUsing the TV in HD High Deﬁnition mode Troubleshooting GlossaryImportant information Stationary images on the TV screen Reduce contrast and brightness when viewingIntroduction TipWhat is digital TV? Digital or Analogue channels?Mode. Use the P + / or to keys to select channels Safety GeneralCare of the screen Side connectors Power . to switch the TV onProgram / + to select programmes Rear connectors Side controlsGetting started Switching on the TVUsing the Remote Control Connect the mainsAnalogue or Digital mode Sound modeSubtitles mode CancelMute Volume + VOLDigital menu Screen informationSetup Favourites List Overview of Digital main menu and sub-menusName Location Setup Preferences LanguageAccess restrictions Information System softwareInstallation Service lists Service setup Test reception Frequency Network name Signal quality Signal strengthInstallation Factory default settingsSymbols description Understanding the information on the bannerBanner description This menu allows you to change the order Service listsRearrange services Lists menuReinstall all services Service setupAdd new services Select Reinstall all services ï and press Æ keySelect Manual install services ï and press Æ key Press the key to start the installationManual install services Key Press the key to exit the menuTest reception Use the Æ key to enter the FrequencyPreferences Language default settingsLocation settings Select Language or Location ï and press Æ keyAccess restrictions Press the Æ key to enter intoSet pin code protection menu Select radio stations use the Î ï Setting up your favourite listSelect TV channels use the Î ï keys To return to previous menu, press KeyOff Air Downloading of new software InformationUse the ï key to select information and press Æ key twice Duration of download is indicatedTo temporarily change the language Confirm with key Using the Options menuSubtitle language use the Î ï keys Press the white key to exit the menuTV Guide From the digital mode, press the key to display the TV guideSubtitle language make your Today listRecord menu Subtitles for hearing impairedNot applicable for this model Digital teletext Mheg Available in U.K. onlySwitch off the TV Common Inserting the CAMACI Automatic Channel Installation feature Analogue / Digital key to enter the analogue modeATS Automatic Tuning System feature Press the ï key to select Auto StoreSearch Enter Manual Store menuSystem Program NoPress the ï key to select Sort Key to enter sort mode Programme SortNaming of Channel Selecting your Favourite Programmes Features TimerSelect Off option to deactivate the feature Change Code Parental LockLock Program Clear AllChild Lock Description of the Sound settings Picture and Sound settingsDescription of the Picture settings Sound menuSmart Picture and Sound Screen Formats Teletext Picture/Teletext Hidden informationEnlarge a Favourite pagesControl TV settings while a PC is connected Using the TV as a PC MonitorConnecting the PC equipment Features menuConnecting the HD equipment Control TV settings while in HD modeSupported formats HD format SD format480i Connecting other equipment Overview of connectionsWith the aerial cable only Connect VCR or DVD recorder With a eurocableAs shown Connect the eurocable Connect Decoder and VCRWith the aerial cables only With Component Video connectorsConnect 2 VCRs or VCR and DVD recorder With eurocables Connect a satellite receiver With a eurocableDVD Connect a PC PC equipped with a DVI connectorSupported PC resolutions VGA connection is not supportedConnect a Camera, Camcorder Connect a Headphone Game console Troubleshooting One or a few tiny spots on Symptom Possible solutions No digital channelsPicture in HD mode Screen that do notGlossary Hdmi High-Deﬁnition Multimedia InterfaceInterference Connecting the aerialGeneral Points Mains connection