Philips BDL6520 user manual Troubleshooting

Page 34

BDL6520EL

7.2.

Troubleshooting

 

 

 

 

 

 

 

Symptom

Possible Cause

Remedy

 

 

 

 

 

No picture is displayed

1.

The power cord is disconnected.

1.

Plug in the power cord.

 

 

2.

The main power switch on the back of the

2.

Make sure the power switch is switched on.

 

 

 

display is not switched on.

3.

Connect a signal connection to the display.

 

 

3.

The selected input has no connection.

 

 

 

 

4.

The display is in standby mode.

 

 

 

 

 

Interference displayed on the display or audible

Caused by surrounding electrical appliances or

Move the display to another location to see is the

noise is heard

fluorescent lights.

interference is reduced.

 

 

 

Color is abnormal

The signal cable is not connected properly.

Make sure that the signal cable is attached firmly

 

 

 

 

to the back of the display.

 

 

 

 

 

Picture is distorted with abnormal patterns

1.

The signal cable is not connected properly.

1.

Make sure that the signal cable is attached

 

 

2.

The input signal is beyond the capabilities of

 

firmly.

 

 

 

the display.

2.

Check the video signal source to see if it

 

 

 

 

 

is beyond the range of the display. Please

 

 

 

 

 

verify its specifications with this display’s

 

 

 

 

 

specification section.

 

 

 

Display image doesn’t fill up the full size of the

The zoom mode is not correctly set.

Use the Zoom mode or Custom zoom function

screen

 

 

 

in the Screen menu to fine tune display geometry

 

 

 

 

and time frequency parameter.

 

 

 

Can hear sound, but no picture

Improperly connected source signal cable.

Make sure that both video inputs and sound

 

 

 

 

inputs are correctly connected.

 

 

 

 

 

Can see picture but no sound is heard

1.

Improperly connected source signal cable.

1.

Make sure that both video inputs and sound

 

 

2.

Volume is turned all the way down.

 

inputs are correctly connected.

 

 

3.

[MUTE] is turned on.

2.

Press [VOL UP] or [VOL DOWN] button to

 

 

4.

No external speaker connected.

 

hear sound.

 

 

3.

Switch MUTE off by using the [MUTE]

 

 

 

 

 

 

 

 

 

button.

 

 

 

 

4.

Connect external speakers and adjust the

 

 

 

 

 

volume to a suitable level.

 

 

 

Some picture elements do not light up

Some pixels of the display may not turn on.

This display is manufactured using an extremely

 

 

 

 

high level of precision technology: however,

 

 

 

 

sometimes some pixels of the display may not

 

 

 

 

display.This is not a malfunction.

 

 

 

After-Images can still be seen on the display

A still picture is displayed for an over extended

Do not allow a still image to be displayed for

after the display is powered off. (Examples

period of time

an extended period of time as this can cause a

of still pictures include logos, video games,

 

 

permanent after-image to remain on the display.

computer images, and images displayed in 4:3

 

 

 

 

normal mode)

 

 

 

 

 

 

 

 

 

 

26

Image 34
Contents BDL6520EL Safety Instructions Know These Safety SymbolsCE Declaration of Conformity Regulatory InformationFederal Communications Commission FCC Notice U.S. Only Polish Center for Testing and Certification Notice Electric, Magnetic and Electronmagnetic Fields EMFNot simply over the three wires How to connect a plugInformation for U.K. only 中国电子信息产品污染控制标识要求 中国RoHS法规标示要求 产品中有毒有害物质或元素 的名称及含量 China RoHSWaste Electrical and Electronie Equipment-WEEE North Europe Nordic Countries InformationEnd-of-Life Disposal For customers in Canada and U.S.ATable Of Contents Installation Notes Unpacking and InstallationPackage Contents UnpackingMounting on a Wall Ventilation Requirements for enclosure locatingMounting in Portrait Position How to use the logo guider for portrait positionHow to remove the logo Fold down both of its edgesParts and Functions Control PanelRJ-45 Input/Output TerminalsRS232C in / RS232C OUT VGA OUT D-SubRemote Control General functionsOperating range of the remote control Inserting the batteries in the remote controlHandling the remote control Freeze operationConnecting External Equipment Using the Switch CoverUsing Component video input Connecting External Equipment DVD/VCR/VCDUsing Hdmi video input Using DVI input Connecting a PCUsing VGA input Using Hdmi inputConnecting an external audio device Connecting Audio EquipmentConnecting external speakers External Speakers Speaker SwitchVideo connection Connecting Multiple Displays in a Daisy-chain ConfigurationControl connection RS-232C RS232C RS232C OUTFixing your external PC OSD Menu Overview OSD MenuNavigating the OSD Menu Screen menu PIP menu Audio menuPosition Configuration1 menu Configuration2 menu Advanced option menuFrame comp. Yes Date and time Frame comp. NoHeat status ScheduleAuto signal detection Advanced option resetSmart power APM Advanced Power ManagementSdtv Resolution Input ModePC Resolution Hdtv ResolutionPixels and Sub-Pixels Dot definition = What is a defective Dot?Pixel Defect Policy Types of Pixel Defects + Dot DefinitionPixel Defect Tolerances Dark Dot DefectsProximity of Pixel Defects MuraFront Panel Cleaning Instructions Cleaning and TroubleshootingCleaning Cabinet Cleaning InstructionsTroubleshooting In/Out Terminals Technical SpecificationsDisplay GeneralEnvironmental Condition Internal Speaker