Philips 60PP9202, 50PP 9202, 43PP9202 manual Troubleshooting, TV has no power

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General Information:Troubleshooting

TROUBLESHOOTING

Check This List of Symptoms and Possible Solutions Before Requesting Service

You may be able to solve the problem yourself. Charges for TV installation and adjustment of customer controls are not covered under your warranty. If you need to call a customer service representative, please know the model number and serial number of your product before you call. This information is displayed on the back of the product. Also, please take a moment to identify the problem you are having, and be prepared to explain this to the representative. If you believe the representative will need to help you with operations, please stay near the product. Our representative will be happy to assist you. To reach our Customer Care Center, call 1-800-531-0039.

Difficulties and Possible Solutions (*Q refers to the Quick Use and Setup Guide that came with your TV.) The TV remote control does not work

•Check that the batteries are installed correctly. See page Q-2*.

•If the batteries are dead, replace them with two “AA” size heavy duty (zinc chloride) or alkaline batteries. See page *Q-2.

•Be no farther than 30 feet from the TV when using the remote control and point the remote toward the remote-sensor window on the TV. See page *Q-2 for the location of the remote-sensor window.

•Clean the remote control and the remote-sensor window on the TV. See page *Q-2 for the location of the remote-sensor window.

•Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert the plug into the outlet and push the remote power or TV power/standby button again. To locate the TV power/standby button, see page *Q-2.

•If you have your TV plugged into an AC power strip, ensure that the fuse on the power strip is not blown.

•Check to see if the TV is on a wall switch.

The TV has no power

•Check the TV’s power cord. Unplug the TV, wait 10 seconds, then reinsert the plug into the outlet and push the remote-control power or TV power/standby button again. The location of the TV power/standby button is illustrated on page *Q-2.

•Check that the outlet is not on a wall switch.

•If you are using an AC power strip, be sure the fuse on the power strip is not blown.

You cannot get a picture

•Be sure that you have made signal connections correctly and securely. See pages *Q-1,*Q-2,6–8, and 10–14.

•Check the Tuner Mode control for the correct tuner setting. See page *Q-4.

•Try running the Auto Program feature. See page *Q-4.

•Ensure that you have selected the correct picture signal source using the AV (remote) or Source Select (TV) buttons. See page 22.

•If you are attempting to view a picture from a progressive-scan-capable DVD player connected to the HD INPUT-AV 4 jacks, ensure that you have switched the DVD player to progressive-scan mode. See 11, as well as the DVD player’s directions-for-use manual.

•If you are using an HD receiver, ensure that its output is set correctly (HD or SD) based on the connection to the TV you have made. Refer to the directions-for-use manual that came with the HD receiver.

Picture is fuzzy or out of focus

•Check the set’s convergence and adjust if necessary. See page *Q-8.

You cannot see a picture when you play a VCR tape

•Press the AV button on the remote control or the Source Select button on the TV until you have selected the source to which you con- nected the VCR. See page 22 (AV button on remote control) or page *Q-2 (Source Select button on TV).

You cannot access a particular channel

•Use the number buttons on the remote instead of the CH +/– buttons. See page *Q-3(remote-control buttons).

•If necessary, select the Tuner Mode and run Auto Program to store channels to the set’s memory. See page *Q-4.

You see scrolling images

Check to ensure that you have made connections correctly. See pages *Q-1,*Q-2,6–8, and 10–14.

The picture has no color or colors are not correct

•Check to ensure that you have made connections correctly. See pages *Q-1,*Q-2,6–8, and 10–14.

•If you have connected digital equipment to the HD inputs, check/change the color-space setting on the equipment or TV. See page 56.

•If the picture has red or blue fringes, you may need to adjust the convergence. See page *Q-8.

You are not able to get sound

•Check the Volume buttons on the remote control or on the TV. See pages *Q-2 (TV buttons) and *Q-3 (remote-control buttons).

•Check the Mute button on the remote. See page *Q-3 for the location of the Mute button.

•Check the Audio Out and Speaker controls. See page 9.

•If you have connected auxiliary equipment, check to ensure that you have made the audio connections correctly. See pages 6–14.(If you have connected an external audio hi-fi system, see page 9 to ensure that you have made the connections and set the AUDIO OUT control correctly.)

•If using a DVD player, check the sound settings through the DVD disc’s menu.

TV displays wrong channel or no channels above 13

•Try selecting the channel again.

•Add the desired channel numbers into the TV using the Channel Edit control. See page *Q-5.

•Check to ensure that the Tuner Mode is properly set. See page *Q-4.

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Contents Hdtv Monitor Warranty Verification Important Safety Instructions Contents Features Virtual Dolby* Surround referred to as Dolby VirtualConnecting Accessory Devices to Your TV Panel OverviewsConnecting a VCR VideoConnecting a VCR and Cable BOX INPUT-AV1Rlaudio Connecting a Standard DVD Player AV2Connecting a DVD Player with PROGRESSIVE-SCAN Capability AV4Connecting AN Video DeviceConnect S-VIDEO and audio cables. Note This example uses Connecting AN HD ReceiverConnect coaxial cables Connecting a Camcorder Connecting and Using Headphones with Your TV Programming the TV Remote to Work with Accessory Devices VCRUsing the CODE-ENTRY Method to Program Your TV Remote Please read through all the steps before beginningUsing the Search Method to Program Your TV Remote DIRECT-ENTRY Codes for A/V Accessory Devices VCRTelevision Using the TV Remote with Accessory Devices CH & TV/VCRUsing the AV and Source Select Buttons ButtonUsing Autosound AutoSound OptionsUsing Autopicture Color PictureUsing Autosurf Surf List EmptyUsing Program List and Alternate Channel Program List CVIUsing the Sleep Timer Control Last minute of a Sleep Timer willAdjusting the Picture Controls Picture-adjustment OptionsSetting the EYE Fidelity Control Press the STATUS/EXIT button to turn the menu offSetting the Dynamic Contrast Control Picture Sharpness TintAdjusting the TREBLE, BASS, and Balance Controls AVLUsing the AVL Audio Volume Leveler Control Selecting a Surround-sound Option Using Remote Control Selecting the SURROUND-SOUND ModesSelecting the STEREO/MONO Sound Mode SoundbassSelecting the SAP Second Audio Program Feature Selecting SAP Using Remote ControlUsing the Bass Boost Control SpeakersSetting the Clock FeaturesDisplaying the Time Setting the TIMER’S Start Time and Stop Time TimeSelecting the TIMER’S Channel Setting the TIMER’S Activate Control PG-13 Parents Strongly Understanding AutolockTerms TV TV-Y7 Directed to OlderSetting UP the Autolock Access Code Enter a new four-digit code usingUsing Autolock to Block Channels FeaturesPress the MENU/SELECT Using Autolock to Block by Movie RatingPress the Cursor Ring Using Autolock to Block by TV Rating Turning the Autolock Blocking Control on or OFF Using Autolock to Block Unrated Broadcasts Show the onscreen menu Using Autolock to Block Broadcasts That have no RatingPress the Cursor Ring Right or Left to turn no Reviewing Your Current Autolock Settings Press the STATUS/EXIT button onUsing the Closed Captioning Control TXT4Using the PICTURE-FORMAT Control Selecting a Picture Format Using the Remote ControlUsing Active Control Turning Active Control on or off Using the Remote ControlWhen the Inputs Are Used with Component Video Signals Model Specifications Power ConsumptionSelecting Press the AV button on the remoteCare and Cleaning Video-game images and scoreboardsTroubleshooting TV has no powerGlossary of Television Terms Index Factory Service Locations Washington/Baltimore call PhiladelphiaHouston Page Limited Warranty Projection Television

43PP9202, 50PP 9202, 60PP9202 specifications

The Philips 50PP9202, 60PP9202, and 43PP9202 are part of Philips' innovative lineup of LED televisions, designed to deliver exceptional viewing experiences with advanced technologies and features. These models cater to a variety of preferences and room sizes, ensuring that every user can find a perfect fit for their entertainment needs.

One of the standout features of these televisions is their 4K Ultra HD resolution. With a resolution of 3840 x 2160 pixels, viewers can enjoy stunning picture quality with incredible detail and clarity. This makes movies, sports, and gaming more immersive, allowing viewers to appreciate the richness of colors and the sharpness of images.

The televisions are equipped with Philips’ Ambilight technology, which creates an immersive viewing experience by extending the on-screen colors beyond the physical borders of the TV. By projecting colors onto the wall behind, Ambilight enhances the overall atmosphere and draws viewers deeper into the action on-screen. This feature is particularly compelling in darker environments and adds a unique touch to any space.

Another significant aspect is the integration of Smart TV technology. The Philips 50PP9202, 60PP9202, and 43PP9202 come with an intuitive interface that provides easy access to popular streaming services like Netflix, YouTube, and Amazon Prime Video. With built-in Wi-Fi, users can seamlessly stream content, browse the internet, or download applications, transforming their television into a multifunctional entertainment center.

For gaming enthusiasts, these models incorporate low input lag and multiple HDMI ports that support high refresh rates, ensuring a smooth gaming experience. The presence of HDR (High Dynamic Range) further enhances image quality by providing a wider range of colors and contrast, making dark scenes more detailed and bright scenes more vibrant.

In terms of sound, Philips has not skimped on audio performance. These models feature powerful built-in speakers and support various audio technologies for an immersive sound experience, whether you are watching a movie or listening to music.

In summary, the Philips 50PP9202, 60PP9202, and 43PP9202 stand out for their 4K Ultra HD resolution, Ambilight technology, Smart TV capabilities, and enhanced gaming features. These televisions deliver a comprehensive entertainment experience that satisfies both casual viewers and avid gamers alike, making them a leading choice for consumers looking for cutting-edge technology and outstanding performance.
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