Apple MD199LL/A manual If the remote isn’t working

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ÂÂ Make sure Apple TV and your computer are on the same local network.

ÂÂ Make sure Apple TV and your computer are using the same Home Sharing account.

If you don’t see your iTunes library under Computers on Apple TV

ÂÂ Make sure Apple TV and your computer are on the same local network.

ÂÂ Make sure Apple TV and iTunes are using the same account name and password.

If the remote isn’t working

ÂÂ Point the remote directly at Apple TV.

ÂÂ If you paired Apple TV with an Apple Remote, make sure you’re using the paired remote.

ÂÂ If the Apple TV status light flashes once when you press a button on the paired remote, the problem isn’t with the remote. See “If you can see a picture but Apple TV isn’t responding” on page 31.

ÂÂ If you’re using an unpaired remote, the Apple TV status light flashes three times.

ÂÂ If you paired Apple TV with an Apple Remote and you can’t find the paired remote, set Apple TV to work with any Apple Remote by holding down Menu and Left for 6 seconds on another remote.

ÂÂ Make sure the front of Apple TV isn’t blocked.

ÂÂ If Apple TV displays a picture of a remote and a warning symbol (·), you need to replace the battery in the remote. See “Changing the remote battery” on page 23.

Chapter 4   Problem? No Problem.

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Contents Welcome. You’re watching Apple TV Page Contents Problem? No Problem Connect Connect For information about See What’s in the boxApple TV at a glance IR receiver High-definition TV What you needCables NetworkSetting up Apple TV Connect one end of the Hdmi cable to the back of your TV Connecting the cablesTurn on your TV and select the input Connect the power cordPage Configure Connecting to your wireless network Configuring your Apple TVUpdating your iTunes software Connecting to iTunesSetting up Home Sharing To set up Home Sharing on Apple TV To set up Home Sharing in iTunesWatch Using your Apple remote To pair Apple TV with the included remote Pairing Apple TV with a remoteBasic remote functions To unpair Apple TV from a paired remote Unpairing Apple TV from a remoteOr, you can To replace the battery Changing the remote batteryRenting movies and purchasing TV shows Problem? No Problem First steps TroubleshootingIf you can’t hear sound Status lightIf Apple TV isn’t playing your photo albums or slideshows If there’s noise coming from your TV speakersIf the remote isn’t working If your TV screen appears fuzzy or black If Apple TV can’t access the networkIf you can see a picture but Apple TV isn’t responding Resetting all the settings on your Apple TVTo reset all settings Restoring your Apple TV To restore Apple TVTo restore Apple TV using iTunes Serial and model numbers Service and supportUsing connectors and ports Care and cleaningKeeping Apple TV within acceptable temperatures Keeping the outside of Apple TV cleanApple