WARRANTY 41
How to make a claim under Warranty in Australia
Oricom has a simple warranty process for you to follow:
ss 0LEASE CALLEOR EMAIL OUR #USTOMERM3UPPORTT4EAM CONTACT DETAILS FOLLOW
ss!!#USTOMER 3UPPORTT4EAMAMEMBER WILL VERIFYFAFTERTTROUBLESHOOTINGGWITH YOU IF YOURUPRODUCTDQUALIlES UNDERDWARRANTY )F SOTHEYYWILL GIVEEYOU AA0RODUCT
Return Authorisation number.
ss7E WILL THENEEMAILAORRFAXXAA2ETURNN!UTHORISATIONTFORM ANDNA 2EPAIRI.OTICE
(if necessary), together with instructions on how to return the goods for
WARRANTY SERVICE
0LEASE NOTEETHAT IFTAE#USTOMER 3UPPORTT4EAMAMEMBER ADVISES THAT YOURUPRODUCTR does not qualify for return, this warranty does not apply to your product.
Products that are authorised to be returned to Oricom in Australia must include all of the following:
ss !!COMPLETEDP2ETURNN!UTHORISATIONTFORMM
ss !!COPYYOF YOURU0ROOF0OF 0URCHASEOPLEASEUKEEPEYOURUORIGINAL COPY
ss4HEHFAULTYLPRODUCT INCLUDING ALL ACCESSORIES3END THE APPROVEDDRETURNS TO
Oricom International Pty Ltd Locked Bag 658
South Windsor NSW 2756 Australia
Please note that this warranty excludes expenses incurred by you in returning
ANYYFAULTYLPRODUCTDTO US 9OU MUSTSARRANGE ANDNPAYYANYYEXPENSESSINCURRED INCLUDING POSTAGEDELIVERY FREIGHT TRANSPORTATION OR INSURANCECOF THEHPRODUCT TO RETURNNTHEHFAULTYLPRODUCTDTO US HOWEVER WEEWILL ARRANGE DELIVERYYOF THE repaired or replaced faulty product to you.