Razor 300001-SL Troubleshooting Guide, Contact Razor Customer Service to get replacement charger

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Troubleshooting Guide

Problem

Possible Cause

Solution

Product does not run.

Undercharged battery.

Charge the battery. A new battery should have been charged for at

 

 

least 12 hours before using the product for the first time and up to 12

 

 

hours after each subsequent use.

 

 

Check all connectors. Make sure the charger connector is tightly

 

 

plugged into the charging port and that the charger is plugged into a

 

 

functioning wall outlet.

 

Charger is not working.

Contact Razor Customer Service to get replacement charger.

 

 

 

Product was running but

Loose wires or connectors.

Check all wires and connectors to make sure they are properly

suddenly stopped.

 

connected.

 

 

 

Short run time.

Undercharged battery.

Charge the battery. A new battery should have been charged for at

 

 

least 12 hours before using the product for the first time and up to 12

 

 

hours after each subsequent use.

Battery is old and will not accept full charge.

Even with proper care, a rechargeable battery does not last forever. Average battery life is 1 to 2 years depending on product use and conditions. Replace only with a Razor replacement battery.

Product runs sluggishly.

Riding conditions are too stressful.

Use only on solid, flat, clean and dry surfaces such as pavement or level ground.

 

Product is overloaded.

Make sure you do not overload the product by allowing more than

 

 

one rider at one time, exceeding the maximum weight limit, going up

 

 

too steep a hill or towing objects behind the product. If the product is

 

 

overheated, the fuse may have burned.

 

 

 

Sometimes the product

Loose wires or connectors.

Check all wires connectors to make sure they are tight.

doesn’t run, but other

 

 

times it does.

Motor or electrical switch damage.

Contact your local Razor authorized service center for diagnosis and

 

 

 

repair. Contact Razor customer service or visit www.razor.com

 

 

 

Product makes loud

Chain is too dry.

Apply a lubricant such as 3 in 1TM or Tri-FlowTMto the chain.

noises or grinding

 

 

sounds.

 

 

 

 

 

For more troubleshooting tips, visit our website at www.razor.com.

Need Help? Visit our web site for replacement parts, product support and a list of authorized service centers at www.razor.com or call toll-free at 866-467-2967 Monday - Friday 8:00 AM - 5:00 PM Pacific Time.

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Contents Item Number 300001-SLSafety Warnings ContentsEstimated Assembly and Set-Up Time Before You BeginRequired Tools Assembly and Set-Up Attaching the Steering WheelAttaching the Seat Adjusting Chain Tension Adjusting the BrakeAdjuster in or out 1/4 to 1/2 turns Is attainedReplacing the Wheels Charging the BatteryReplacing the Chain Removing Rear AxleBattery Care and Disposal Repair and MaintenanceReplacement Parts Repair Centers ChargerContact Razor Customer Service to get replacement charger Troubleshooting GuideSB 1918 California Declaration Ground Force Parts Ground Force Parts Warranty Safety remindersPRE-RIDE Checklist Brake Safety Gear