Blackberry NO_CARRIERCNETBBBOLD9780BLKTMB manual Troubleshooting Display, Switch themes, 203

Page 205

User Guide

Screen display

Switch themes

1.On the Home screen or in a folder, click the Options icon.

2.Click Display > Screen Display.

3.In the Theme section, click a theme.

4.Click Activate.

To delete a theme, click the theme. Click Delete.

Troubleshooting: Display

My display changed

Depending on your theme, display options such as icons, fonts, and your Home screen background, might change when you switch themes.

No application opens when I press a Convenience key

Try the following:

•If you have not done so, assign an application to the key.

•Verify that you did not delete the application that you assigned to the key.

The screen turns off

When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power. You can change the length of time that the backlight stays on when you are not touching your device.

To turn on the screen, click the trackpad or press a key.

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Image 205

Contents BlackBerry Bold 9780 Smartphone SWDT643442-941426-0128013204-001 Contents 113 148 184 207 216 249 296 Quick Help Set up an email addressTop Change your ring tone, notifiers, or remindersAbout adding applications Find or hide an application iconBlackBerry App World BlackBerry Desktop SoftwareUse a picture as your device wallpaper Add or change your signatureSupported audio and video file formats Type File formatVideo Open, close, or switch between tabsGetting to know your smartphone Reconcile email over the wireless networkImportant keys Select commands using pop-up menus Tips Doing things quickly Switch to the Favorites , Media , Downloads , and FrequentApplications Key Mark as FavoriteStatus indicators Phone Tips Managing indicatorsKey Mark Opened Key Mark PriorSecurity Security Status Information View IT Policy Feature availabilityTips Finding apps TipsIt from the Messages icon, click the icon Device Auto On/Off Tips Extending battery lifeDisplay Screen Display Tips Freeing and conserving storage space Tips Keeping your information safe Security PasswordKey Options Message Display and Actions Security EncryptionAutomatically Update your BlackBerry Desktop Software Visit the Setup applicationMake it yours Tips Updating your softwareYour Home screen Switch themesUse a picture as your device wallpaper Move an application iconAdd a message that appears when your device is locked Change what happens when you type on the Home screenFind or hide an application icon Add a shortcut to your Home screen or Favorites viewAbout adding applications Get apps, music, ring tones, pictures, and videosCalls and sound profiles Change the default volume for callsFrom the Home screen, press the key Change your ring tone, notifiers, or reminders Set up speed dial for a contactAdd a contact alert Add a contact picture for caller ID Typing and trackpadSet the cursor speed Set the trackpad sensitivityFind more information Phone shortcuts ShortcutsMessage shortcuts Ring TonesYour message inbox File and attachment shortcutsMove around your message inbox A spreadsheet Typing shortcutsA presentation Press the Left Shift key or Right Shift keyDelete key Media shortcutsAudio and video files PicturesCamera and video camera Browser shortcutsOn a web Search shortcuts Calendar shortcutsPress Y Move around a webMap shortcuts Troubleshooting ShortcutsCannot use a shortcut SpacePhone basics PhoneFind your phone number Make a callMute a call Answer a second callPlace a call on hold Switch applications during a call Dial using numbers or lettersAbout using a headset Turn on the speakerphoneAbout emergency calls and Emergency Callback Mode VolumeAdjust the volume Emergency callsAbout your voice mail greeting and voice mail password Change the default volume for callsVoice mail Improve sound quality during a callSet up speed dial for a contact Change the voice mail access number and passwordSpeed dial Check your voice mailChange the contact that is assigned to a speed dial key Call waiting, call forwarding, and call blockingTurn on call waiting About call forwardingAdd, change, or delete a call forwarding number Forward callsAbout call blocking Block callsFixed dialing and smart dialing Change the call blocking passwordAbout fixed dialing Turn on fixed dialingAdd, change, or delete a contact in your fixed dialing list Set the default country code and area codeAbout smart dialing Set options for dialing extensionsAbout conference calls Conference callsMake a conference call Create a phone number link for a conference callDisconnect a contact from a conference call Call logsLeave a conference call About call logsDelete call logs Multiple phone numbersAdd, change, or delete call log notes View call logs in the Messages applicationPhone options Switch the active phone numberTurn on dialing from the Lock screen Sort phone numbers or contacts on the Phone screenReset a call timer Hide or display your phone number when you make callsPress the key Options In-call Settings Turn off the prompt that appears before you delete itemsTurn on hearing aid mode About hearing aid modeAbout TTY support Turn on TTY supportCannot make or receive calls Troubleshooting PhoneMy phone number appears as Unknown in the Phone application Cannot make calls using a voice commandCannot check my voice mail Cannot change the number of times that my device ringsRelated topics Feature availability Some features are not available on my devicePerform an action using a voice command Voice commandsAvailable voice commands Turn off choice lists for voice commands Change the language for voice commandsCancel Change the options for voice promptsImprove voice recognition Troubleshooting Voice dialingComposing and sending email MessagesSend an email Resend a messageReply to or forward an email or PIN message When you are composing a message, press the key Save DraftCheck spelling Save a draft of a messageAdd or change your signature Attach a contact to a messageDelete the disclaimer from an email Delete the original text from a reply messageViewing and replying to email Mark a message as opened or unopened View an address instead of a display nameSave a message Delete messagesChange how a message inbox displays messages Add, change, or remove a flagGroup email by subject Press the key Options Message Display and ActionsHide messages from the Messages application Hide sent messages from the message inboxFiling email Select the Hide Sent Messages check box Press the key SaveSelect the Hide Filed Messages check box Press the key Save Press the key File Highlight a folderSet an out-of-office reply Email optionsChange options for your personal email account Turn on or turn off read receiptsStop loading pictures in Html email messages Hide the new or unopened message indicatorReceive only the first section of long email messages Clear the Download Images Automatically check boxView call logs in the Messages application Stop displaying recent contacts in email address fieldsStoring and forwarding email Clear the Confirm Delete check box Press the key SaveAbout email filters Email filtersClear the Save Copy In Sent Folder check box Clear the Send Email to Handheld check boxCreate an email filter based on a contact or subject Create an email filterOptions for email filters Change, prioritize, or delete an email filter Turn on an email filterSynchronizing email Reconcile email over the wireless networkAbout synchronization Change the Delete On field to Mailbox & HandheldManage email reconciliation conflicts About synchronization conflictsPress the key Purge Deleted Items About PIN messages PIN messagesFind your PIN Composing and sending PIN messagesSet an importance level for received PIN messages Create a link for a PIN Viewing and replying to PIN messagesView filed messages Select the Display PIN Messages in Red check boxSet how long your device stores messages PIN message optionsAbout text messages Text messagesSend a text message Composing and sending text messagesSet whether pressing the Enter key sends text messages Press the key Compose Text MessageAttach a file to a text message Forward a text messageSet the importance level for text messages that you send Picture Video Location Audio Voice Note Contact AppointmentDelete the history from a text message Viewing and replying to text messagesSave a media file from a text message Highlight the message Press the key DeleteAdd an appointment to your calendar from a text message Save a vCard contact attachment from a messageChange how your text messages look Show names in the history of text messagesOptions for text messages Stop receiving text messages when roamingBlock text messages Store text messages on your SIM cardTurn off AutoText for text messages Set a wireless network type for sending text messagesAbout cell broadcasting Cell broadcastingTurn on cell broadcasting Block incoming messages Security options for messagesStop receiving messages from a cell broadcast channel Rename a cell broadcast channelPress the key Reset Count or Reset All Counts Reset a blocked message counterAdd a contact to your allowed sender list Add Email Address Add Phone Number Add PINAbout files and attachments AttachmentsOpen a file or an attachment Save a file or an attachmentOpen a link in a file or an attachment Send a file as an attachmentSet font options for a file or an attachment View properties for a fileVCard contact attachments MIME-protected messagesMIME-protected message basics About vCard contact attachmentsEncrypt a message with a pass phrase Sign or encrypt a messageAttach a certificate to a message Download the certificate used to sign or encrypt a messageMIME-protected message status Indicator Description Encryption status indicatorsMIME-protected message options Change your signing or encryption certificateChange the default message classification Change the default signing and encryption optionClick Device Advanced System Settings Default Services About message classificationsClick Security S/MIME Change the Message Viewer Icons field Change the size of S/MIME indicators in messagesIBM Lotus Notes native encrypted messages MIME-protected message troubleshootingAbout IBM Lotus Notes native encrypted messages Prerequisites IBM Lotus Notes native encryptionPGP protected messages Encrypt a message using IBM Lotus Notes native encryptionPGP protected message basics Encrypt a PGP protected message with a pass phraseAttach a PGP key to a message Attachment indicators in PGP protected messagesDownload the PGP key used to sign or encrypt a message Add a PGP key from a messagePGP protected message status Digital signature indicators for PGP protected messagesView the PGP key used to sign or encrypt a message PGP protected message options Change the Default Key field Press the key SaveChange your signing and encryption key Click Security PGPChange the encryption algorithms for PGP protected messages Change the size of PGP indicators in messagesClick Security PGP Change the Message Viewer Icons field 104Troubleshooting PGP protected messages File and attachment shortcuts Cannot send messages Troubleshooting MessagesAm not receiving email from personal folders on my computer Am not receiving messagesResend the message Cannot send text messages Cannot file emailAm not receiving text messages Some messages no longer appear on my deviceSome email folders appear dimmed Html email messages do not appear correctlyEmail filters are not working correctly Cannot turn on cell broadcastingCannot attach a file to a text message Skipped content bar appears in a document112 Question mark appears on a slideFile basics FilesSave a file from your organizations network to your device Search for a file that is saved on your device114 Move, rename, or delete a file Managing files and attachmentsView the content of a cell View the table of contents in a documentView tracked changes in a document Move around a spreadsheetSwitch slides Switch presentation viewsChange the size of a column Set display options for a spreadsheetSlide view 118 Save a slideTroubleshooting Attachments Music MediaPlay a media file Shuffle or repeat songsCreate a standard or an automatic playlist PlaylistsAdd the song that is playing to a playlist Change the order of songs in a playlistImprove sound quality for media files Amplify the volume using the audio boost featureRename or delete a playlist Podcasts Change the Close Media Player When Inactive fieldRename, move, copy, or delete an audio file or a video file View properties for a media fileAdjust the volume Videos Keep backlighting on when you play a videoDisplay closed captions in videos Clear the Turn Off Auto Backlighting check boxVideo camera Turn on video lighting Record a videoChange the video size and format Change the location for storing videos that you takeChange the camera scene mode Change the flash setting for pictures that you takeCamera Take a pictureGeotag pictures that you take Change the autofocus settingTurn off digital zoom for the camera Change the review duration of the pictures that you takePictures Change the Warn when pictures remaining drops to fieldChange the location for storing pictures that you take Zoom, pan, or rotate a pictureChange the number of seconds between slides in a slide show View pictures as a slide showView pictures in list view or thumbnail view Create a picture folderFind a picture that you took with the camera Voice notesRecord a voice note Click Import PicturesRing tones 134 Storage and media cards Media storageAbout compression Turn off media card supportAbout file encryption Turn on encryptionCreate a picture folder Picture foldersImport pictures to the Pictures application 137About transferring and synchronizing media files Transferring and downloading media filesFind a picture that you took with the camera 138Send a media file Receive a media file using Bluetooth technology139 Device 140 Supported audio and video file formatsMy device is not using the correct ring tone or wallpaper Troubleshooting MediaSome pictures that I take are blurry Cannot save media files Flash dims or turns offCannot open media files Cannot find podcasts My device does not recognize my media cardMedia player screen closes 143About ring tones, sounds, and alerts Ring tones, sounds, and alertsChange your ring tone, notifiers, or reminders 144Add a contact alert Add a custom profileSilence your device Flashing LED Change alarm notification optionsTurn on event sounds Flashing LED color DescriptionMy device is ringing or vibrating more times than expected Troubleshooting Ring tones, sounds, and alertsSelect the Event Sounds check box Press the key Save Browser basics BrowserBrowsing web pages Refresh a web Move back or forward a webView a list of web pages that you visited recently Return to the homeViewing, copying, and forwarding addresses Turn on browser shortcutsViewing pictures and playing media files Browser bookmarksAbout bookmarks for web pages Add a bookmark for a webSend a bookmark for a web RSS feedsFile a bookmark for a web Add, rename, or delete a bookmark folder for web pagesAbout RSS feeds Browser optionsAdd an RSS feed from the browser Change your home page or startStop blocking pop-ups on web pages Web Content section, change the Default text encoding fieldChange the font size for text on web pages Set the character encoding for all web pagesDelete browsing information Browser securityTurn off cookies in the browser Turn on geolocation in the browserClick Security Advanced Security Settings TLS Add a trusted content serverTLS options Manage browser securityAbout browser push Browser pushBrowser push options Turn off browser push Click Device Advanced System Settings Browser PushNo browser is available on my device Troubleshooting BrowserCannot play a song or video on a web Cannot open a new tabCalendar Switch calendar viewsCalendar basics Go to a specific date in the calendarSwitch calendars Set an alarm in the calendarMeetings 161View your calendar when responding to a meeting Delete an appointment, meeting, or alarmRespond to a meeting invitation Check availability of meeting participantsForward a meeting invitation Conference call meetingsDelegate a meeting invitation Send an email message to all meeting participantsCreate a conference call meeting from your computer Create a conference call meeting from your deviceEnter a conference call meeting ExampleSynchronizing calendar Synchronize organizer data over the wireless networkSave your conference call information About synchronizationAbout synchronization conflicts About backing up and restoring device data166 Manage data synchronization conflicts Calendar optionsChange how the calendar is displayed Change options for remindersChange how long your device stores calendar entries Change the default calendarShow tasks in the calendar Cannot set some fields when scheduling appointments Troubleshooting CalendarCannot schedule appointments that span multiple days Cannot enter a conference call with the Join Now option170 Contact basics ContactsAdd a contact Create a custom contact fieldChange or delete a contact Customizing contactsSearch for a contact in your organizations address book Add a contact picture for caller IDAbout categories Change or delete a contact pictureCategorize a contact, task, or memo Create a category for contacts, tasks, or memos174 Synchronizing contacts175 Create a personal distribution list Personal distribution listsChange or delete a personal distribution list Multiple contact lists Change the default contact listContact list options About multiple contact listsTroubleshooting Contacts 179 Set the date and time ClockChange the clock face Press the key Save 180Silence the alarm Turn on the alarmDisplay a second time zone on the clock Set options for bedside clock mode Turn on bedside clock modeUse the timer Use the stopwatchTroubleshooting Clock Change timer notification optionsTime on my device is incorrect 183Create a task or memo Tasks and memosSend a task or memo Change or delete a task or memoShow tasks in the calendar Hide completed tasksSynchronizing tasks and memos Synchronize organizer data over the wireless network Categorize a contact, task, or memo About categoriesCreate a category for contacts, tasks, or memos Turn off the prompt that appears before you delete items Typing basics TypingTyping input methods Change the default currency symbolTyping options Change your typing styleTurn on key tones Spelling checkerTurn off trackpad sounds Set the trackpad sensitivityCheck spelling Custom dictionaryChange options for checking spelling About the custom dictionaryAdd, change, or delete a word in the custom dictionary AutoTextStop adding items to the custom dictionary automatically About AutoTextUndo an AutoText change Change or delete an AutoText entryCannot check spelling Troubleshooting TypingKeyboard Change the default currency symbolAssign an application to a Convenience key Set the cursor speedNo application opens when I press a Convenience key Troubleshooting KeyboardSet the trackpad sensitivity Turn off trackpad soundsAbout typing input languages LanguageChange the language Click Typing and Input LanguageAdd a display language Troubleshooting LanguageDelete a language Some characters do not appear correctly on my deviceSet options for backlighting Screen displayUse a picture as your device wallpaper Change the display fontAbout organizing application icons Organizing applications on the Home screenAdd, change, or delete a folder on the Home screen Move an application iconTurn on flashing LED notification for wireless coverage Add a message that appears when your device is lockedUse grayscale or reverse contrast for the screen display ThemesSwitch themes Troubleshooting DisplayMy display changed Screen turns offGPS technology Click Device Location SettingsAbout GPS technology Turn on GPS technologyPrevent others from tracking your location Get your GPS locationTurn off location aiding Cannot use GPS technology Troubleshooting GPS technologyMap basics MapsZoom in to or out from a map Pan a mapView a list of points of interest near a location Repeat to specify an ending locationClear a map View contact information for a point of interestAdd a bookmark for a location or route Rename a bookmark for a location or routeChange the Backlight Timeout When field Keep backlighting on when you track your movementMap options Set the GPS receiver that you use to track your movement211 Troubleshooting MapsAbout multitasking Applications212 About adding applications About social networking applications Require your device password before adding an applicationAbout instant messaging applications Press the key Send 214Delete an application Troubleshooting ApplicationsView properties for an application View the size of an application databaseFrom a web site Using the BlackBerry Desktop Software Over the wireless networkBlackBerry Device Software About updating the BlackBerry Device SoftwareClick Check for Updates Update the BlackBerry Device Software from a web siteClick Next Finish 217Troubleshooting BlackBerry Device Software Wireless coverage indicators Check what wireless networks your device connects toManage Connections Manage Connections basicsEnabled device Turn on or turn off data service or set roaming optionsTurn on or turn off a network connection Click Mobile Network OptionsSwitch wireless networks manually Check the status of network connections and servicesMobile network RoamingTurn on or turn off data service or set roaming options Preferred wireless network listAbout the preferred wireless network list Mobile network options Change the connection speed for the wireless networkChange the order of preferred networks Turn on flashing LED notification for wireless coverage Troubleshooting Mobile networkError messages Possible solutionsAbout connecting to a Wi-Fi network Wi-Fi technologyConnect to a Wi-Fi network Click Set Up Wi-FiConnect to a Wi-Fi network manually Connect to a Wi-Fi network using Wi-Fi Protected SetupChange, move, or delete a saved Wi-Fi network Turn on the prompt that appears for hotspots Options for saved Wi-Fi networksCommon options Option Description WEP optionsWPA/WPA2 Enterprise options WPA/WPA2 Personal optionsUMA connection settings Install a root certificate on your deviceSubmit a Wi-Fi diagnostic report Set options for Wi-Fi diagnostic reportsWi-Fi technology troubleshooting About using Wi-Fi with VPN and software tokensCannot connect to a Wi-Fi network Connection permissions for third-party applicationsBluetooth technology basics Bluetooth technologyAbout Bluetooth Pair with a Bluetooth enabled device Turn on Bluetooth technologyConnect to a paired Bluetooth enabled device Click Bluetooth Connections Add New Device SearchShare contacts with a paired Bluetooth enabled car kit Switch to a paired Bluetooth enabled device during a callReceive a media file using Bluetooth technology Send a media fileRename a paired Bluetooth enabled device Bluetooth technology optionsDelete a paired Bluetooth enabled device Bluetooth profilesMake your BlackBerry device discoverable Restrict outgoing callsChange the Contacts Transfer field Set the Allow outgoing calls field to Never or If UnlockedTurn off Bluetooth connection notification Change the pairing name for your BlackBerry deviceTurn off the prompt that appears when connecting or pairing Clear the LED Connection Indicator check boxTurn off a Bluetooth profile Troubleshooting Bluetooth technologyCannot type a passkey on a Bluetooth enabled device My list of paired Bluetooth devices does not appear238 Cannot pair with a Bluetooth enabled devicePower and battery 240 Memory and media cards About file encryption About compressionTurn on encryption 243 Tips Freeing and conserving storage spaceApplication memory on my device is low Troubleshooting Storage and media cards244 Search for an item SearchSet the types of items that are included in searches Search for messagesDo more with your message search results Message search criteriaField Description View, change, or delete a saved search Search for text in a message, in a file, or on a webSearch for a contact in your organizations address book Search shortcuts About the SIM card phone book SIM cardAdd a contact to your SIM card Copy contacts from your SIM card to your contact listStore text messages on your SIM card Change or delete a SIM card contactChange the display name for a phone number About SIM card securityChange the SIM card PIN code Protect your SIM card with a PIN codePress the key Change PIN2 Code 251 Set a device password About the device passwordChange the device password SecuritySet a limit for device password attempts Lock your device when you insert it in the holsterLock your device Click Security Security WipePassword keeper Delete a password from the password keeper Change the password keeper passwordCopy a password Prevent password copyingAbout encrypting data on your device EncryptionAbout file encryption Turn on encryptionAbout encryption keys Set encryption strengthGenerate an encryption key Change the Strength field Press the key SaveAbout memory cleaning Memory cleaningTurn on memory cleaning Click Security Advanced Security Settings Certificates To delete sensitive data for all applications, click CleanCertificates About certificatesDownload a certificate from a certificate authority About certificate enrollmentImport a certificate or PGP key from a media card Click Add Certificate to Key StoreCertificate properties View properties for a certificateProperty Description View one type of certificate in the certificate list Certificate statusSend a certificate Delete a certificatePress the key Fetch Status or Fetch Chain Status Change the trust status of a certificateRevoke a certificate Certificate optionsCertificate revocation reasons Change the display name for a certificatePress the key Save 265 Press the key Associate AddressesPGP keys Download a PGP key from an LDAP-enabled serverCertificate shortcuts About PGP keysDownload a personal PGP key from the PGP Universal Server Download an updated PGP key from an LDAP-enabled serverView properties for a PGP key PGP key propertiesDelete a PGP key Send a PGP keyClear the PGP data cache PGP key status PGP key status indicatorsCheck the revocation status of a PGP key Change the trust status of a PGP keyPGP key revocation reasons PGP key optionsChange the display name for a PGP key Press the key Fetch PGP Keys Press the key OptionsCertificate servers Troubleshooting PGP keysPGP key shortcuts Add a certificate serverSend connection information for a certificate server Connection options for Ocsp and CRL serversDelete a certificate server Press the key Email Server or PIN ServerSynchronize the key store password with the device password Change the key store passwordChange when your device deletes the key store password Key storeClick Security Advanced Security Settings Key Stores Turn off automatic backup and restore of key store dataChange the refresh rate for certificate revocation lists Turn on two-factor authentication About using a smart card with your deviceClick Security Password Smart cardsTurn off smart password entry About smart password entryChange the Lock On Card Removal field to Enabled Set the Smart Password Entry field to DisabledPrerequisites Using authentication certificates Switch smart password filtersUse a certificate to authenticate your smart card Store the passphrase for your smart card on your device VPN settingsTurn off notification for smart card connections About VPN profilesVerify security software manually Change the user name and password for a VPN profileAbout software tokens Change the software token for a VPN profileTurn on safe mode Reset connection permissions for third-party applicationsClick Device Advanced System Settings TCP IP Third-party application controlTurn off a prompt for a third-party application connection Set permissions for a third-party applicationInteraction permissions for third-party applications Expand Connections, Interactions, or User DataData permissions for third-party applications Cannot unlock my device using my smart card Troubleshooting SecurityCannot download a certificate Accept, delete, or restore a service book Service books and diagnostic reportsRun a diagnostic report View, submit, or delete a diagnostic reportCannot run or submit a diagnostic report Set a default recipient for diagnostic reportsTo delete all diagnostic reports, click Delete All Click Device About Device VersionsSynchronization Reconcile email over the wireless networkAbout synchronization About synchronization conflicts Synchronize organizer data over the wireless networkManage data synchronization conflicts Manage email reconciliation conflictsAbout backing up and restoring device data Email is not reconciling over the wireless network Troubleshooting Synchronization289 Am not receiving email from personal folders on my computer About accessibility options Screen accessibility options Accessibility optionsChange the display font Use grayscale or reverse contrast for the screen displayHearing aid mode Audio and phone accessibility optionsTurn on event sounds Add a contact alertVoice dialing TTY supportHighlight an AutoText entry Press the key 294 Typing accessibility optionsType text using the predictive input method Use the calculator CalculatorConvert a measurement About BrickBreaker BrickBreakerBrickBreaker capsules BrickBreaker scoring Adjust the volumePlay BrickBreaker Catching a capsuleSet the paddle speed Word Mole game basics Word Mole gameAbout the Word Mole game Form a wordSingle-player games Turn on tutorial modeSave a game Resume a gameInvite a player Multiplayer gamesAccept an invitation Set multiplayer game optionsTroubleshooting Word Mole Glossary BlackBerry enabled deviceBlackBerry MDS CertificateDSML-enabled server Mass storage mode LDAP-enabled serverOcsp server Personal certificateRoot certificate Public keyTriple DES 309 Legal notice310 Jim Ferguson Jon Dugan Feng Qin Kevin Gibbs John Estabrook User Guide User Guide

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