AT&T WF720 manual Troubleshooting

Page 24

Troubleshooting

Problem

Possible Solution

 

 

No dial tone

•  Make sure there is AC power to the Wireless

 

Home Phone Base. Do not connect to an

 

AC outlet controlled by a wall switch.

 

•  Move the device to an area with sufficient

 

network signal (Green or Yellow Signal

 

Indicator light).

 

•  Make sure your home telephone equipment

 

has power and is connected properly to the

 

Wireless Home Phone Base.

 

•  Check that the Signal Indicator light is illumi­

 

nated. If not, make sure the “On/Off” button

 

on the back of the device is “On” (press and

 

hold until the Signal Indicator light illuminates).

No caller ID

•  Like all wireless services, only the calling

name

number is displayed with Caller ID.

 

•  Your home phone equipment may support

 

the display of names stored in its contacts

 

memory.

Battery LED

•  Make sure the back-up battery connector is

is off

firmly connected to the battery port slot.

Only the

•  Press and hold the Power button on the

Power LED is

back of the Wireless Home Phone Base for

illuminated

two (2) seconds until the Battery and Signal

 

Strength indicator lights turn on.

18

Troubleshooting

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Contents User Guide Version No Edition Time April Manual No Welcome to AT&T Page Contents Page Getting Started BoxGetting to Know Your Device LED Indicators Device Installation How It WorksBefore You Begin Install the Back-up Battery Connect the Power CordCheck the Wireless Signal Raise antenna to an upright positionConnect the Device to a Phone Setup VoicemailPlace a Test Call Useful TipsTransferring a Phone Number Message WaitingRetrieving Messages Remote RetrievalUsing Your Device CallingMaking Calls Three-Way CallingCall Forwarding Adjusting Volume Helpful TipsHome Answering Machines Powering On/Off AT&T 3G MicroCellTTY Support E911 Service Power OutagesIn-Home Wiring Important InformationFrequently Asked Questions Frequently Asked Questions Can I use my Wireless Home Phone Base internationally? Troubleshooting Problem Possible Solution Poor voice MicroCell MicroCell Approved User List Problem Possible Solution Problem Possible Solution My answering Specifications Safety Instructions Safety Instructions Radio Frequency RF Energy FCC Compliance Warranty Limited Warranty How to Get Warranty Service Other Warranty ProgramsPage Page