Frequently Asked Questions

What kind of phone do I need to work with the Wireless Home Phone Base?

Most standard touch-tone phones may be used. Rotary phones are not supported. Cordless phone systems provide the most flexibility and allow you to easily place additional handsets throughout your home. Cordless phone systems still need to be plugged into a power outlet.

During a power outage, a standard corded phone which doesn’t require electrical power is recommended.

How do I install my Wireless Home Phone Base?

Please see your Quick Start for the most common installation methods. Other helpful information:

• Installation near a window or outside wall is strongly recommended to ensure the strongest possible wireless signal in order to maximize voice quality.

• If the Wireless Home Phone Base signal strength indicator does not display high signal strength (Green) or voice quality is unacceptable, you may need to relocate the device to another part of the home with a stronger wireless signal.

Will my Wireless Home Phone Base work in areas with no or low wireless signal strength?

A strong wireless signal (Green) is recommended for optimal performance. A moderate signal (Yellow) may be sufficient. If you do not see a green light, you may want to choose an alternate location.

Does the Wireless Home Phone Base support data or text messaging?

No, only voice services are supported.

Frequently Asked Questions