ENGLISH
22TROUBLESHOOTING
TROUBLESHOOTING
The software may be updated for improvement in performance. The customer is responsible to ensure the compatibility of their equipment with any LG Electronics software. If needed, please consult
with LG Electronics and update new software versions according to the guidance provided by LG Electronics.
Problem | Solution | |
| ••Check if anything such as tape has been placed over the receiver. | |
Cannot control the TV with | ••Check if there is any obstacle between the product and the remote | |
the remote control. | control. | |
| ••Replace the batteries with new fresh ones. | |
| ••Check if the product is turned on. | |
No image display and no | ••Check if the power cord is connected to a wall outlet. | |
sound is produced. | ••Check if there is a problem in the wall outlet by connecting other | |
| products. | |
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| |
The TV turns off suddenly. | ••Check the power control settings. The power supply may be interrupted. | |
| ••Check if the auto off feature is activated in the TIME settings. | |
When connecting to the | ••Turn the TV off/on using the remote control. | |
PC (RGB/HDMI DVI), No | ||
••Reconnect the RGB/HDMI DVI cable. | ||
signal or Invalid Format is | ||
••Restart the PC with the TV on. | ||
displayed. | ||
| ||
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| |
Vertical and horizontal lines | ••Refrain from using electronic devices, such as cordless telephones, | |
with net patterns appear | hair dryers, or electrical drills near the product. The problem is a result | |
of | ||
on the screen momentarily | ||
devices. The product may power off if you continue to use it near these | ||
that are shaking. | ||
devices. | ||
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