Troubleshooting (continued)
Printing PC
Printer
Problem | Cause and Remedy | Page |
• Don’t know how to | • Click [Cancel Printing] on the status monitor. | 56 |
stop the printing | • Select [Start] → [Printers and Faxes] (or [Start] → | — |
process when | [Settings] → [Printers]) and then |
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printing from a | for this printer. Then select [Printer] → [Cancel All |
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computer. | Documents] (or [Purge Print Documents]). |
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• Printing has |
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started after |
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starting the |
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computer. |
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• Cannot start | • Check the information displayed on the status monitor. | 56 |
printing from the |
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computer. |
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• ERROR lamp on |
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the printer is lit |
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or blinking when |
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printing from the |
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computer. |
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The printed image | • You can adjust the image quality on the [Image | — |
has poor tone | Adjustment] tab of the printer driver 4. |
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balance. |
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• The printed image | • Changing [Auto Mode] setting to [OFF] on the [Image | — |
is too bright. | Adjustment] tab of the printer driver 4 may improve |
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• There is too much | these problems. |
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image noise in the |
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dark areas of the |
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printed image. |
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A message | • Have you connect the printer to USB port that supports |
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indicating “The | printers? | — |
USB port cannot | ⇒USB ports are displayed as [USB001] and [USB002]. | |
be located” is | Check the USB port configuration. |
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displayed on the | Checking method |
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computer. | • For Windows XP |
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| Select [Start] → [Control Panel] → [Printers and |
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| Other Hardware] → [Printers and Faxes] and open |
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| [Properties] window for this printer. Select USB ports |
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| on [Ports] tab. |
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•For Windows 2000
Select [Start] → [Settings] → [Printers] and open [Properties] window for this printer. Select USB ports on [Ports] tab.
•For Windows 98 SE/Me
Select [Start] → [Settings] → [Printers] and open [Properties] window for this printer. Select USB ports on [Print to the following port] on [Details] tab.
4 Printer driver
For operation details, see the help on the supplied
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