Escient M51001-01A1 user manual Warranty Information

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WARRANTY INFORMATION

Terms of Coverage - Each Escient branded media management system sold comes with a standard one (1) year warranty. This warranty provides no-charge coverage under normal product usage, for a period of one year from the date of registration and/or purchase (whichever is earlier). This warranty program provides the following key features and benefits:

•Twelve (12) months service, parts and labor.

•Five (5) day turn around time on all standard in-warranty repairs. No charges to the customer other than in-bound shipping charges which are determined by the shipping method. All return shipments will be via Standard Ground Transportation (approximately 5 business days).

•Twelve (12) months of regular hour telephone support (9AM to 7PM EST), Monday through Friday.

•24-hour email response from the Escient Support Website.

•Software maintenance updates provided via a broadband or dial-up Internet connections.

•Access to 24-hour music and movie databases and entertainment services providing access to thousands of CD and DVD titles and associated information.

What is Covered - The goal of this warranty is to cover operational problems that might arise with your product during normal use. This includes failure to start, improper operation, or intermittent failures. As part of the warranty, Escient will pay for all labor and materials used in the repair of the system. Escient reserves the right to use new or factory refurbished parts in the repair of these in-warranty systems. Escient will also pay for the return shipment of the repaired system via standard ground transportation. At Escient’s discretion, the Company will repair or replace any system sent in for repair. Upon repair, the product will be new or like-new in condition and will meet all necessary regulatory requirements.

What is Not Covered - Escient products are sold through Escient approved dealers. A number of items must remain intact in order for Escient to verify and validate this warranty. Additionally, there are several conditions which violate Escient’s warranty program. These include:

•The product was not purchased through an approved Escient Dealer.

•Any product, on which the serial numbers has been defaced, modified or removed physically or electronically will not be covered by an Escient warranty.

•Escient will not cover under warranty damage to the product as a result of accident, misuse, abuse, neglect, fire, water, lightning, or other acts of God or nature, improper storage, unauthorized modification, or failure to follow instructions.

•Any type of unauthorized repair or modifications made to the system resulting in damage to the product will not be covered under this warranty.

•Damage caused to the product as a result of improper shipping or installation.

•Any problems related to the use of the product which is not a direct problem with the product.

•Damage caused to the product as a result of improper installation to third party peripherals or products, or incorrect connection to peripheral or products.

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FireBall™ FP-1 User’s Manual

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Contents FP-1 USER’S Manual Accessing Music from Your PC or MAC Ethernet Connection TestViewing by Genre Using the Jukebox Queue Activation Idle Time Other Modes Retail Demo ModeNetworking Server Selection Network Problems Software Update ProblemsSpecifications About this Manual Record Your Serial Number FireBall FP-1 User’s Manual FireBall FP-1 User’s Manual Warranty Information FireBall FP-1 User’s Manual Escient Privacy Policy Terms and Definitions Power States User’s FP-1 Source Modes Select Entering Numeric Entry Mode FireBall FP-1 User’s Manual Audio / Video Outputs Pin outs for the RS-232 input Ethernet Connections FireBall FP-1 User’s Manual Registration Connecting Your Ipod Browsing Your Music Library Playing the Current Title View By Artist User’s Manual Changing the Current Play Mode Jukebox Play ModesViewing by Genre Adding Songs and Playing the Jukebox Queue Reordering the Jukebox Queue Removing a Song from the Jukebox QueueClearing the Entire Jukebox Queue Saving the Jukebox QueueFireBall FP-1 User’s Manual Playing the Current Station Creating Playlists Adding Internet Radio Stations Updating the Internet Radio Stations List Editing Disc Info Editing Track Names Searching for the Original Cover Editing Radio Information Editing Playlists Deleting Playlists Setting User Preferences GET Cover ART Status Selecting Your Language Activation Idle Time Retail Demo Mode Setting Your Time Zone Specify which US time zone your FireBall is locatedCustomizable User Interface Enabling Password Protection Ethernet Settings Server Settings Fireball Music Sharing Video Format Centering the Fireball Screen Adjusting Your TV’S Brightness Adjusting Your TV’S Contrast Adjusting Your TV’S Sharpness Adjusting Your TV’S Color and Tint IR Remote Control Direct Access Codes Function Multi-Key Combinations Function Multi-Key Combinations Button Overlay Serial COM Port AMX Getting Information about Your Fireball Restarting the System Updating the Software Setting UP the Fireball WEB Server Controlling Fireball from a WEB BrowserID3 TAG Support Servers Networking Contact your dealer or Escient’s Customer Support group Network Problems Video Specifications NtscFireBall FP-1 User’s Manual
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