Concord Camera Eye-Q Easy Digital Camera manual Getting Help

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6. Getting Help

If you need help with your camera, refer to the Troubleshooting section of

this manual. If you still cannot find the solution, visit our Web site at www.support.concordcam.com. Most support issues are

answered in the Frequently Asked Questions (FAQ) section.

Toll Free in the US and Canada:

• (866) 522-6372

Toll Free in Europe:

 

 

 

UK:

0800-1696482

Spain:

900-973195

Germany:

0800-1800563

Italy:

800-781883

France:

0800-917599

 

 

 

Toll:

31-53-4829779

For Software Technical Support, please contact: In the USA and Canada:

ArcSoft, Inc.

46601 Fremont Blvd.

Fremont, CA 94538 Monday – Friday 8:30AM - 5:30PM (PST)

Tel: (510) 440-9901 Fax: (510) 440-1270

E-mail: support@arcsoft.com

Web: www.arcsoft.com

In Europe:

Arcsoft, Inc.

Unit, Shannon Industrial

Estate

Shannon, Co. Clare, Ireland

Tel: +353 (0) 61 702087 Fax: +353 (0) 61 702001

E-mail: europe@arcsoft.com

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Contents Page Table of Contents For customers in Canada Important InformationLiquid Crystal Test ShotsBack Product overviewImportant battery information Minimum system requirement Eye-Q Easy package contentsGetting started Learning the LCD display Low battery warningLoading the batteries Important battery informationTurning the camera on/off Battery levelTaking Pictures Setting the Photo Quality and Changing ModesImportant notes about auto flash Setting the FlashTaking a picture with flash Taking a movie clip Using the Self-timerTo delete the last image captured Deleting pictures and videoTo delete all images and video Installing the Camera driver Concord Eye-Q Easy Installing the drivers and softwareUploading your pictures to your PC Working with your picturesUploading your video clips to your PC Using the camera as a web camUninstalling the driver on a Windows PC Uninstalling the software on a Windows PCPlaces to Avoid Cleaning and maintenanceStoring the camera Cleaning your CameraWhen traveling overseas Symptom Problem Solution TroubleshootingSymptom Problem Solution Getting Help Limited Warranty Warranty InformationTechnical Support Hot Line