Concord Camera C 3.1 SL manual Trouble Shooting, Problem Possible Cause Possible Solution

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TROUBLE SHOOTING

TROUBLE SHOOTING

Problem

Possible Cause

Possible Solution

 

 

 

 

The power is not on.

Press the Power button to turn the camera

 

on.

 

 

 

 

 

 

The batteries were not

See “Loading the Batteries”.

 

loaded properly.

The camera is not

 

 

 

 

Replace with unused alkaline or fully

running.

 

 

Batteries are depleted.

recharged batteries (two AAA-size

 

 

batteries).

 

 

 

 

The battery cover is not

Close the cover correctly and securely.

 

closed properly.

 

 

 

 

 

 

The camera is in the

Slide the function switch to Capture

 

Playback Function mode.

Function mode.

 

 

 

 

 

Wait until the flash finishes charging.

 

The flash is charging.

Press the shutter button when the indicator

The camera is not

 

glows a steady orange.

 

 

 

• Obtain a new SD card and insert it.

taking pictures.

 

 

The SD card or internal

• Download images to your computer, and

 

then erase them from the card to free

 

memory is already full.

 

up more space.

 

 

 

 

• Delete unwanted files.

 

 

 

 

The SD card is not

• Format the SD card with the camera.

 

formatted correctly.

• Ask SD card manufacturer for assistance.

 

 

 

Picture is not clear.

The lens is dirty.

Clean the lens.

 

 

 

Picture is too dark.

No enough light.

• Use Fill flash during night time.

• Use Auto flash during daytime.

 

 

 

 

 

 

 

Clean the viewfinder with a soft cloth

 

Viewfinder is dirty.

or cotton swab. See the Camera

 

 

maintenance section.

 

 

 

The pictures are

Hands were not steady

Ensure hands are steady when taking

picture and remain steady one second

blurred.

when taking the picture.

after clicking the Shutter button.

 

 

 

 

 

 

The picture subject was not

Keep a minimum distance of 60 inches

 

in the focus range of the

between the subject and the camera lens

 

camera.

to stay in the focus range of the camera.

 

 

 

The pictures show on

The picture size is large.

Select a smaller picture size, M picture

the LCD very slowly.

size recommended.

 

 

 

 

The flash doesn’t fire.

The flash mode is set to

Set the flash to any other mode except

Off.

Off.

 

 

 

 

There is something

White balance is not

Reset the white balance feature to Auto, or

wrong with the color of

for the specific lighting in the surrounding

properly.

the photographs.

area.

 

 

 

 

41

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Contents User’s Guide Congratulations Table of Contents Troubleshooting Downloading Pictures and Video Clips Onto Your ComputerPackage Contents Getting StartedSystem Requirements WindowsMacintosh Front View Camera OverviewCamera Back ViewTop View Bottom ViewSide View Shooting Mode Review ModeLCD indications Inserting AN SD Card Optional Checking the Battery LevelLoading the Batteries Full white Low red, can not use flashSetting Time and Date Stamp Turning the Camera on and OFFTo remove the SD card Taking Pictures in Marco Mode Taking Pictures and Videos ClipsTaking Pictures Taking Pictures with SELF-TIMER Taking Video ClipsTaking Continuous Pictures Using the Digital Zoom Setting the FlashFlash Mode Flash Fires Setting White Balance Setting Exposure CompensationSetting Size / Resolution Customizing Your Camera SettingsMode Indicator Size Description Setup menu and features Setting the TV video signal format to PALNtsc Default Setting the TV video signal format to Ntsc Turning the LCD On or Off Magnifying Pictures Reviewing Your FilesViewing Files Thumbnail ViewRunning Slide Show Deleting Stored Files Deleting ONE FileDeleting ALL Files Formatting the Internal Memory or SD Card Printing Stored Pictures To cancel direct printing settingsCancel One or Selecting Pictures for PrintingPrinting Pictures Directly Option Description Software Installation for Windows UsersInstalling Your Camera Driver StepInstalling the Ulead Photo Explorer Click Ulead Photo Explorer 8.0SEClick Next Read the agreement, and then click Yes Step Step Click Finish Installing the Ulead Cool 360 Optional Step Click on Install Ulead CoolClick Ulead Cool Read the agreement, and then click Yes Click Next Step Click Finish Click Install Adobe Reader Insatlling Adobe Acrobat Reader OptionalInstallation progress Click OK Downloading Files to the Computer Downloading Pictures and Video Clips Onto Your ComputerPreparing to Download Files to Your Computer Downloading files from the cameraFor Macintosh Users Using Jenoptik C 3.1 SL AS a WEB Camera for Windows only Installation MessageFor Win 98SE For Win For Win XPClick Finish to complete the installation Windows ME/2000/XP Unplugging Your Camera from the ComputerWindows 98SE MacintoshConnecting the Camera to the Television Connecting the Camera to TVSetting TV Mode Using the TV AS a Live ViewfinderTrouble Shooting Problem Possible Cause Possible SolutionSee Loading the Batteries Trouble Shooting Image SpecificationImages Stored approx Quality Storage Capacity for 16 MBGetting Help Troubleshooting Section in this USER’S GuideWebsite Customer SUPPORT/FAQ Customer Support Before You E-mail or Call usSafety Tips and Maintenance Safety TipsPrecautions for batteries Precautions for SD Memory CardsSafety Tips and Maintenance User Information Regulatory InformationFCC Information Tested to comply With FCC standards For Home or Office USE