Avenview DVI-VIDEOWALL-9X specifications General Troubleshooting, Problem Possible Solution

1.11 General Troubleshooting

Problem		Possible Solution
		∙ Check if AC Power Cord is firmly plugged into DVI-VIDEOWALL-9X
No Power		∙ If you are recovering from Power Outage, leave the device OFF for
		a while and then power it ON again.
		∙ Make sure all cables are in good working condition and properly
		connected DVI-VIDEOWALL-9X.
		∙ Configure the Output video resolution so that it doesn’t exceed
		the native supported resolution of TV/Monitor/Projector
		(Display). Usually a message of “Out of Range” is display on
Off-Center Screen Image, Odd		TV/Monitor.
Colors or No Picture		∙ Every time you change the resolution of Input Source, wait 10 –
		20 seconds. After the resolution is changed, the selection of Input
		and the Display layout mode will return to default. Adjust the
		Input source and Display Layout Mode to your requirements
		again.
		∙ VGA Source can take up to 10 Seconds before it is recognized
		∙ We suggest you don’t use T-Connectors to split your video source
		into images displayed on two difference screens. This lowers the
Poor Quality Video		Output video quality. Use a distribution amplifier instead of
		T-Connectors
		∙ Make sure the video source is not compressed and maintains the
		highest native resolution
Wrong Color	∙ Press “Color Balance” key in “State” for auto configuration.
Poor Linking	∙ When the linking of the Serial Control cannot work, reboot
		DVI-VIDEOWALL-9X to establish the link.

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