Internet connection error | ZyXEL Communications network camera

Symptom	Possible Cause/Solution
Network diagnosis shows	Network connection error.
error icon	The network connection test verifies that the camera has successfully connected to
	the LAN network. When the diagnosis result shows a red exclamation mark icon, it
	means that the camera fails to connect to the LAN network. Check if the LAN
	cable is securely connected to the Ethernet port of the camera and to your
	hub/router, or check if the LAN cable is functioning normally. Also check whether
	the gateway address your camera uses is identical to that of your router
	Internet connection error.
	The Internet connection test verifies if the camera is connected to the Internet.
	When
	the diagnosis result shows a red exclamation mark, it may represent a failed
	connection to the LAN network. It could also be caused by inappropriate settings
	on your router that makes your router unable to connect to the Internet, such as the
	wrong PPPoE user name/password, or wrong WAN IP settings (when your ISP
	provides you with fixed IP address). See if the PC connected to your router can
	also access the Internet. If not, consult your ISP/ router manufacturer for correct
	Internet setting. If your router can connect to the Internet but your camera
	connected to your router cannot, check whether the IP, subnet mask and gateway is
	correctly set on your camera.
	HTTP/RTSP port error.
	The HTTP port is used for transmitting web pages and commands over the Internet.
	The RTSP port is used for sending video/audio data. These two test items will fail
	whenever port forwarding is not enabled. Make sure you have enabled port
	forwarding on your router and have allowed traffic on ports your IP camera is
	using. Refer to the "Remote Viewing via Internet Explorer" section of this manual
	for more information
	The user information is incorrect.
	Go to the main setup page. On the left menu, select [Network] > [DDNS], and
	check if the ID and password is correct. Also check with your service provider to
Problem using DDNS	see if your service account is active.
Problem using DDNS	The entered address is incorrect.
service	Go to the main setup page and select [Network] > [DDNS] on the left menu, and
	then check if the DDNS service is enabled and if you have the correct address.
	Incoming traffic to the network camera is not allowed.
	Please refer to the "Remote Viewing via Internet Explorer" section in the
	troubleshooting chapter of this manual and look for instruction on enabling port
	forwarding.
Problem using eaZy	The IP camera’s IP address is repeatedly displayed as “DHCP mode” in eaZy
Wizard	Wizard.
	This means the camera cannot obtain an IP address from DHCP Server or the IP
	address assigned to the camera is not on the same subnet as the LAN network.
	Please try to set the camera’s IP address to a static one. Note that you have to set up
	the DNS server for your camera (in the advanced network settings) if your camera
	uses a static IP address.

network camera specifications

ZyXEL Communications has established itself as a prominent player in the realm of networking and security solutions, particularly with its innovative lineup of network cameras. Designed to meet diverse surveillance needs, their network cameras encompass a range of features and technologies that cater to both residential and commercial applications.

One of the standout features of ZyXEL network cameras is their high-definition video quality. Many models offer options for 1080p and even 4K resolution, ensuring that users capture crystal-clear images and video footage. This level of clarity is crucial for identifying faces and license plates, making these cameras well-suited for various security environments.

ZyXEL network cameras are equipped with advanced night vision capabilities. Utilizing infrared technology, these cameras can capture clear video even in complete darkness. This feature is essential for 24/7 surveillance, providing peace of mind at all hours.

Another significant characteristic is the integration of smart analytics features. With motion detection, people counting, and line crossing detection, these cameras can intelligently process data and provide alerts to users when specific activities occur. This intelligent functionality enhances security by allowing for proactive monitoring, rather than simply recording footage.

The design of ZyXEL cameras also considers ease of installation and use. Many models come with wireless connectivity options, eliminating the need for complex wiring. This feature not only simplifies the setup process but also provides flexible placement options around the property.

Weather-resistant designs ensure that ZyXEL network cameras can withstand various environmental conditions. This rugged construction is especially important for outdoor installations, protecting the cameras from rain, wind, and extreme temperatures.

Compatibility with various management software and mobile applications offers users remote access to their surveillance feeds. This functionality allows for real-time monitoring from smartphones or tablets, providing convenience and peace of mind when away from the premises.

In summary, ZyXEL Communications network cameras combine high-definition video quality, advanced night vision, smart analytics, user-friendly installation, and robust weatherproof designs. These characteristics make them a versatile choice for anyone looking to enhance their security measures, whether for a home or a business. With a strong focus on innovation and customer satisfaction, ZyXEL continues to be a trusted name in the network camera sector.

Internet connection error.

HTTP/RTSP port error.

uses a static IP address.

network camera specifications