ZyXEL Communications network camera manual Symptoms, Causes, and Solutions

Page 59

8.6

Symptoms, Causes, and Solutions

Listed below are some common problems, and their solutions.

 

 

Symptom

Possible Cause/Solution

 

 

 

 

 

The entered IP address is incorrect.

 

 

Make sure the IP address you entered matches the IP address of your camera. If you are

 

 

certain that your camera is configured with the same subnet mask as that of your PC, you

 

 

can first disconnect other cameras, then run the eaZy Wizard to scan for the camera on your

 

 

network. It will display the camera’s IP address on your network.

 

 

(Note: If you’re running Windows7/Vista, you’ll need to run the eaZy Wizard tool with

 

 

system administrator rights. Simply right-click the eaZy Wizard icon and select “run as

Problems accessing

administrator”)

from LAN network

If you’re not sure whether your camer is on the same subnet as your PC, reconnect your

using web browser

camera to your PC directly (configure the IP address of your PC as 192.168.0.X), and run

 

 

eaZy Wizard again to reconfigure its subnet address to match that of your PC, then

 

 

reconnect it to your router or switch and run eaZy Wizard again.

 

The viewing PC is not connected to the LAN network.

 

Check to see if your PC has a successful connection to the LAN network your camera is

 

installed on. You can open a command prompt window (by pressing Winkey+R, typing

 

“cmd,” and hitting OK), then input ‘ipconfig’ and press [Enter]. When your PC is

 

connected to the network, it will display information about your IP address, subnet mask,

 

etc.

 

The wireless adapter is not firmly plugged into the camera's USB socket.

 

Check if the wireless adapter is firmly plugged into the USB socket on camera. When

 

camera has established wireless connection successfully, the LED status indicator of the

Problems accessing

wireless dongle will appear green and blue.

 

Wireless settings are not configured properly.

via wireless

Check to see if wireless settings are configured correctly. Go to the camera’s Wireless

connection

Settings page and make sure you have inputted the right IP address, SSID and

 

 

Keyphrase.

 

The wireless connection is broken.

 

If you intend to access your camera by way of wireless connection, please check that:

 

1. The IP camera is connected to the correct wireless access point.

 

2. You have correctly set the encryption type and key for the wireless connection. If you

 

didn’t use a router on your network, the default IP address for the camera will be

 

192.168.0.128.

 

You can check the status of the connection by logging on to your router's maintenance

 

page. Consult with the manufacturer of your router for detailed instructions.

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Contents IPC-3605N Page Contents FCC Interference Statement Important Notices Regulatory NoticeConventions in this Manual About This ManualGetting to know your IPC-3605N Package Contents Features Camera Layout Red IR LEDs Left, Blue Status LED Right LED Status IndicatorDigital I/O Connector Block Connecting your IPC-3605N InstallationWireless Wall and Ceiling Mounting Dismounting the Camera Disassemble/Assemble the camera stand Initial Setup Accessing your camera Accessing via iSecurity+ Web App CloudEnabled Viewing Accessing via iSecurity+ Smartphone AppPage Page Layout Page Voice Communication IconsAccessing via iPhone/Smartphone Web Browser Page Accessing via 3GPP Mobile Phone Configuration Video Settings Camera Settings Page User Settings Audio SettingsPage Ethernet Settings Network SettingsWireless Settings Network Bandwidth Network DiagnosticAdvanced UPnP Ddns9 QoS 8 RTPMail Server Event SetupEvent Servers Xxxx@xx.com FTP ServerHttp Server Image ServerNotify Server API ID SMS ServerTrigger Setup Page Audio Detection Motion Detection4 I/O Status Recording Setup Date Recording HistoryMulti-Camera Page Event Viewer Log MaintenanceSystem Maintenance InformationProfile Management Reboot CameraFirmware Update Cabling Check TroubleshootingReconfiguring Your Device Resetting to Factory Defaults No User Interface in the Browser Trouble with ActivePage Trouble with Remote Viewing on Browser Page Symptoms, Causes, and Solutions Both the IPCamClientActiveX.cab and USActiveX.cab control Internet connection error Settings page, or visit speedtest.net http//speedtest.net Technical Support Information Snapshots often suggests a problem with the memory cardACG, AWB, AES Technical Specifications5C ~40C GPL Open-Sourced ComponentsIwlist V29 Libcrypto.so.0.9.8 V0.98m Libsockipc.so.1.2 V2.11 GPLv3 Libssl.so V0.98m GNU General Public License Page Page Page GNU Library General Public License Page Page Page Page Page Page Page Preamble GNU General Public LicenseTerms and Conditions Basic Permissions Conveying Verbatim Copies Page Additional Terms Acceptance Not Required for Having Copies No Surrender of Others Freedom Revised Versions of this License How to Apply These Terms to Your New Programs

network camera specifications

ZyXEL Communications has established itself as a prominent player in the realm of networking and security solutions, particularly with its innovative lineup of network cameras. Designed to meet diverse surveillance needs, their network cameras encompass a range of features and technologies that cater to both residential and commercial applications.

One of the standout features of ZyXEL network cameras is their high-definition video quality. Many models offer options for 1080p and even 4K resolution, ensuring that users capture crystal-clear images and video footage. This level of clarity is crucial for identifying faces and license plates, making these cameras well-suited for various security environments.

ZyXEL network cameras are equipped with advanced night vision capabilities. Utilizing infrared technology, these cameras can capture clear video even in complete darkness. This feature is essential for 24/7 surveillance, providing peace of mind at all hours.

Another significant characteristic is the integration of smart analytics features. With motion detection, people counting, and line crossing detection, these cameras can intelligently process data and provide alerts to users when specific activities occur. This intelligent functionality enhances security by allowing for proactive monitoring, rather than simply recording footage.

The design of ZyXEL cameras also considers ease of installation and use. Many models come with wireless connectivity options, eliminating the need for complex wiring. This feature not only simplifies the setup process but also provides flexible placement options around the property.

Weather-resistant designs ensure that ZyXEL network cameras can withstand various environmental conditions. This rugged construction is especially important for outdoor installations, protecting the cameras from rain, wind, and extreme temperatures.

Compatibility with various management software and mobile applications offers users remote access to their surveillance feeds. This functionality allows for real-time monitoring from smartphones or tablets, providing convenience and peace of mind when away from the premises.

In summary, ZyXEL Communications network cameras combine high-definition video quality, advanced night vision, smart analytics, user-friendly installation, and robust weatherproof designs. These characteristics make them a versatile choice for anyone looking to enhance their security measures, whether for a home or a business. With a strong focus on innovation and customer satisfaction, ZyXEL continues to be a trusted name in the network camera sector.
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