P2000W V2 Troubleshooting Guide
9.The support tells me, I may have an interoperability issue with my ITSP call server. Packet trace is requested by support to analyze the problem. How should I setup the environment and how do I trace the packet?
In such as you will need to setup your environment similar as scenario A & B to perform packet trace. Make a failed trace and make a successful trace by setting up scenario A & B and send it to support for problem analysis.
To perform packet trace the equipment required is as follow
1.PC installed with packet sniffer such "Ethereal" to make the packet
capture. Ethereal is a freeware and can be downloaded from www.ethereal.com to perform the packet capturing.
2.Hub and Ethernet cable.
3.Follow the scenario below to capture a working and a
Scenario A
1.Connect the hub between the P2000W V2 and the front end NAT router with Ethernet cable.
2.Connect the PC with packet sniffer installed to the hub.
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