Pelco C2941M, IP3701H-2X manual Troubleshooting, Problem Possible Cause Suggested Remedy

Page 18

Troubleshooting

Problem

Possible Cause

Suggested Remedy

 

 

 

No video

PoE power issue

• Verify Cat5 cable connection.

 

 

• Verify PoE is enabled.

 

 

• Disconnect the Cat5 cable from the PoE and then

 

 

reconnect the cable. Power is indicated by the LED.

 

 

The LED will flash (green) five times per second for

 

 

approximately two minutes if the camera has

 

 

power.

 

 

 

 

Power issue (24 VAC)

• Verify the 24 VAC power supply connection.

 

 

• Disconnect the network cable and then reconnect

 

 

it to the camera. Power is indicated by the LED.

 

 

The LED will flash (green) five times per second for

 

 

approximately two minutes if the camera has

 

 

power.

 

 

 

 

Network connectivity issues

• Verify network cable connections.

 

 

• Disconnect the network cable and then reconnect

 

 

it to the camera. Power is indicated by the LED.

 

 

The LED will flash (green) five times per second for

 

 

approximately two minutes if the camera has

 

 

power.

 

 

• Replace network cable with new cable. If new

 

 

cable does not work, contact Pelco Product

 

 

Support at 1-559-292-1981 or 1-800-289-9100.

 

 

 

 

Defective camera

• Use a service connector to verify camera

 

 

operation. Connect one end of the service

 

 

connector to the BNC service connector on the

 

 

camera. Connect the other end of the service

 

 

connector to a monitor.

 

 

• Replace camera with a working camera. If the new

 

 

camera does not work, contact Pelco Product

 

 

Support at 1-559-292-1981 or 1-800-289-9100.

 

 

 

 

Javanot installed

• Install JREfrom the resource CD shipped with

 

 

this product. It is also available at the following:

 

 

www.pelco.com/software/downloads

 

 

 

Image too dark/

Installation error

• Make sure the lens cover in not installed.

black image

 

• Make sure camera is not located in an

 

 

environment with zero light.

 

 

• Use a service connector to check camera

 

 

operation. Connect one end of the service

 

 

connector to the BNC service connector on the

 

 

camera. Connect the other end of the service

 

 

connector to a monitor.

 

 

• Replace camera with a working camera. If the new

 

 

camera does not work, contact Pelco Product

 

 

Support at 1-559-292-1981 or 1-800-289-9100.

 

 

 

18

C2941M (8/07)

Image 18
Contents IP3701H-2 and IP3701H-2X IP Color Camera Page Contents Important Safety Instructions Regulatory Notices Video Quality CautionDescription ModelsRecording Solution Basic System ConfigurationsPrivate Network Example Reset Button Mode Function Unit Status Indicator LightCamera Layout Installation Lens MountingCamera Mounting Wiring Tables CAT5 CableVAC and BNC Connections Optional Wire Gauge Lens Setup and Focus Procedures Back Focus Adjustment Back FocusSwitch Settings Not UsedNot Used Dynamic Range and EDR Troubleshooting Problem Possible Cause Suggested RemedyImage flickering Specifications GeneralEnvironmental C2941M 8/07 Product Warranty and Return Information ISO9001

C2941M, IP3701H-2X specifications

The Pelco IP3701H-2X, C2941M is a high-performance IP security camera that stands out in the field of surveillance technology. This advanced camera is designed to deliver exceptional image quality and reliability, making it an ideal choice for various security applications, from retail environments to critical infrastructure monitoring.

One of the most notable features of the Pelco IP3701H-2X is its high-resolution imaging capability. With a resolution that supports up to 4MP, users can expect sharp, detailed video footage even in challenging lighting conditions. This camera is equipped with a 2X optical zoom, allowing users to capture distant subjects with clarity. The zoom capability also enables operators to focus on specific areas of interest, providing enhanced situational awareness.

The camera supports advanced digital technologies, including Wide Dynamic Range (WDR), which is critical for environments with varying light conditions. WDR ensures that both bright and dark areas within the same scene are visible, making it ideal for locations where sunlight can create significant contrast, such as entryways and parking lots.

The Pelco IP3701H-2X also integrates smart analytics features that enhance security operations. Functions like motion detection and advanced video analytics help reduce false alarms and improve response times. These smart features allow security personnel to be alerted to significant events in real time, ensuring prompt intervention when necessary.

Moreover, this IP camera is equipped with H.265 video compression technology, which optimizes bandwidth usage while maintaining high video quality. This is particularly valuable for organizations looking to maximize storage capabilities and reduce network strain without compromising video integrity.

The Pelco IP3701H-2X is designed for durability and reliability. With an IP66 rating, it is resistant to dust and water, making it suitable for both indoor and outdoor applications. The camera's sturdy construction ensures it can withstand a range of environmental conditions, allowing for versatile deployment options.

In summary, the Pelco IP3701H-2X, C2941M is a feature-rich IP security camera that combines high-resolution imaging, advanced analytics, and robust construction. Its exceptional performance makes it a valuable asset for any security system, ensuring that users can monitor and protect their assets effectively.