Warranty and Return Information | Pelco SS3002 instruction

7.0 WARRANTY AND RETURN INFORMATION

®Pelco and the Pelco logo are registered trademarks of Pelco.

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment. Excep- tions to this warranty are as noted below:

•Two years on all standard motorized and fixed focal length lenses.

•Two years on Legacy®, Intercept®, PV1000 Series, CM6700/CM8500/CM9500/ CM9750/CM9760 Matrix, Spectra™, DF5 Series and DF8 Fixed Dome products.

•Two years on WW5700 series window wiper (excluding wiper blades).

•Two years on cameras.

•Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (e.g., preset scan, tour and auto scan modes).

Pelco will warranty all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss result- ing from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or

(559)292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Ship freight prepaid to:	Pelco
	300 West Pontiac Way
	Clovis, CA 93612-5699

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair). Goods returned for repair or credit should be clearly identified with the assigned CA/RA number and freight should be prepaid. All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Ship freight prepaid to:	Pelco
	300 West Pontiac Way
	Clovis, CA 93612-5699

16	PELCO Manual C428M-B (2/98)

SS3002 specifications

The Pelco SS3002 is a highly effective and versatile camera system designed to enhance surveillance and monitoring capabilities in various environments. This model is part of Pelco's renowned line of security solutions, known for their reliability, advanced features, and ease of integration.

One of the standout features of the SS3002 is its exceptional imaging capabilities. With a high-resolution sensor, the camera delivers crystal-clear video footage, ensuring that critical details are captured. This enhanced clarity is crucial for identifying faces, license plates, and other important elements in surveillance scenarios. The SS3002 also supports advanced low-light performance, utilizing infrared technology to ensure effective monitoring even in complete darkness.

The Pelco SS3002 offers robust connectivity options, including both analog and digital interfaces. This flexibility allows for seamless integration into existing security systems, accommodating various configurations depending on the user's needs. The camera supports digital streaming protocols, which provides the option of remote viewing and management via compatible devices, allowing security personnel to monitor real-time footage from anywhere.

Another notable characteristic of the SS3002 is its durable design. Built to withstand challenging environmental conditions, this camera is often equipped with weather-resistant housing. This feature is paramount for outdoor applications where cameras must endure exposure to the elements, such as rain, wind, and extreme temperatures. The SS3002’s rugged construction ensures longevity and reliable performance throughout its operational life.

The camera also includes advanced motion detection capabilities, capable of triggering alerts when movement is detected in specified zones. This technology minimizes false alarms and enhances the system's overall efficiency by ensuring that only relevant incidents are recorded and reported.

Additionally, the Pelco SS3002 supports various intelligent video analytics features. These capabilities allow for sophisticated analysis such as intrusion detection, line crossing monitoring, and object counting, which can significantly bolster security operations and improve response times to potential threats.

Overall, the Pelco SS3002 camera stands out in the security market due to its high-definition imaging, robust connectivity, durable design, advanced motion detection, and intelligent surveillance analytics. Its combination of cutting-edge technology and reliable performance makes it a preferred choice for security professionals seeking an efficient and effective surveillance solution. Whether installed in commercial buildings, transportation hubs, or public spaces, the SS3002 provides comprehensive surveillance coverage to ensure safety and security.