5 Software Installation |
| 6 PC Conguration |
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1 Insert the provided Resource CD into your
3 | The Intelligent IP Installer window will appear. Click “Next”. |
The conguration is similar in Windows XP/Vista/7. Here we take Internet Explorer 6.0 in Windows XP for example.
1 Open IE browser. Click “Tools”, then select “Internet Options...” | 3 Click “Security” | ||||
| the item “Download signed ActiveX controls” and check | ||||
| “Prompt”. Click “OK”. 2 | ||||
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2 | The Setup Wizard will automatically pop up, then click | 4 | Select the optional program as needed. The default setting is | |||||
highly recommended. Click “Next” . | ||||||||
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| “Intelligent IP Installer”. 1 |
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5 | Click “Finish” to complete the setup. |
2Click
Click “OK”. 2
1. If the CD does not automatically run with the installation window appearing, nd the CD drive in the “My Computer” space and run it directly there.
2. The item “Download signed ActiveX controls" is “Prompt" by default, you can change it after the whole conguration.
7 Access the Camera Using IP installer
Technical Support
For more troubleshooting help, go to
To download the latest Firmware, Driver, Utility and User Guide, go to
For all other technical support, please contact us by using the following details:
1 Click the icon of Intelligent IP Installer on the computer’s Desktop. | 3 When accessing the IP Camera for the rst time, a yellow | 5 | Live video displays in the centre of your web browser. |
| information bar will appear below the address bar. Click the |
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Click “Search”, the main page will show up listing all | information bar, and select “Install ActiveX Control...” . |
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active |
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address of the Camera on its lable. Select the relevent camera from the list and click “Link to IE”.
Global
Tel: +86 755 26504400
Service time: 24hrs, 7 days a week
Singapore
Tel: +65 62840493
Service time: 24hrs, 7 days a week
UK
Tel: +44 (0) 845 147 0017
Service time: 24hrs, 7days a week
Ukraine
Tel:
Service time: Monday to Friday 14:00 PM to 22:00 PM
Brazil
Toll Free:
Service time: Monday to Saturday 08:00 AM to 08:00 PM
Italy
Tel: +39 02 66987799
Service time: Monday to Friday, 9:00 AM to 6:00 PM
Australia / New Zealand
Tel: AU 1300 87 5465
NZ 0800 87 5465
Service time: 24hrs, 7 days a week
Turkey
Tel: 444 19 25（Turkish Service） NZ 0800 87 5465
Service time: 9:00 AM to 6:00 PM, 7days a week
USA/ Canada
Toll Free: +1 866 225 8139
Service time: 24hrs, 7days a week
Malaysia
Tel: 1300 88 875465 (1300 88TPLINK)
Service time: 24hrs, 7days a week
Poland
Tel: +48 (0) 801 080 618 / +48 22 7217563 (if calls from mobile phone)
Service time: Monday to Friday 9:00 AM to 5:00 PM. GMT+1 or GMT+2 (Daylight Saving Time)
Switzerland
Tel: +41 (0)848 800998 (German Service)
2Enter User name and Password to log in to the IP Camera. (Default is admin / admin)
4Click “Install” .
Note:
For advanced settings, please refer to the User Manual and Application Guide on Resource CD.
For detailed Troubleshooting and Technical Support contact, please log on to our Technical Support Website.
Indonesia
Tel: (+62 ) 021 6259 135
Service time: Monday to Friday 9:00
Germany / Austria
Tel :+49 1805 875465 (German Service) +49 1805 TPLINK
Fee: 0.14 EUR/min from the German xed phone network and up to 0.42 EUR/min from mobile phone.
Service Time: Monday to Friday, 9:00 AM to 6:00 PM, GMT+1 or GMT+2 (Daylight Saving Time in Germany)
* Except bank holidays in Hesse
Fee:
Service time: Monday to Friday 9:00 AM to 6:00 PM. GMT+ 1 or GMT+ 2 (Daylight Saving Time)
France
Tel: +33 (0) 820 800 860 (French service)
Email: support.fr
Fee: 0.118 EUR/min from France
Service time: Monday to Friday 9:00 AM to 6:00 PM (Except French Bank holidays)
Russian Federation
Tel: 8 (499)
Service time: From 10:00 to 18:00 (Moscow time) *Except weekends and holidays in
Russian Federation