VistaQuest VQ-7015 user manual Problem Source Solution

Page 42

Problem

Source

Solution

Picture is not clear

The lens is dirty

• Clean the lens.

 

 

 

 

 

The pictures are

Hands were not steady

• Ensure hands are steady when taking

blurred

when taking the picture

picture and remain steady one minute

 

 

 

 

after clicking the Shutter button.

 

 

 

 

 

 

 

 

The picture subject was

• Keep a minimum distance of 60 inches

 

 

 

not in the focus range of

between the picture subject and the

 

 

 

the camera

camera lens to stay in the focus range

 

 

 

 

of the camera.

 

 

 

 

 

The flash doesn't

The flash mode is set to

• Set the flash to any other mode except

fire

Off

Off.

 

 

 

 

 

The computer

Camera power is off

• Turn on the camera.

cannot

 

 

USB cable is not securely

• Connect cable to camera and computer

communicate with

connected

port.

the camera

 

 

 

 

 

Driver is not installed (for

• Install the camera driver.

 

 

 

 

 

 

Windows 98 user)

 

 

 

 

 

 

The PC Camera

 

Camera power is off

• Turn on the camera.

doesn't work

 

 

 

 

 

 

USB cable is not securely

• Connect cable to camera and computer

 

 

 

 

 

 

connected

port.

 

 

 

 

 

 

 

 

Driver is not installed

• Install the camera driver.

 

 

 

 

 

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Image 42
Contents Page For customers in USA For customers in North and South AmericaFor customers in Europe For customers in CanadaTable of Contents Installing Your Camera Driver and Software Package Contents System RequirementsTaking a Picture 1.Turn on the camera Quick StartGetting Ready Reviewing a PictureDeleting a Picture Name of Parts Display Button IndicatorsDigital Interface Menu ButtonDisplay Information Page Getting Started Installing Camera Batteries Inserting SD CardTurning On the Camera Setting the Date, Time and Date StampPower Saving Shutter buttonTaking Pictures Taking a PictureTaking Continuous Pictures Using Digital Zoom Using Flash Light Setting Picture QualityTaking Videos Putting Yourself in the PictureTaking a Video 1.Turn on the camera Reviewing Pictures and Videos Reviewing PicturesViewing six Pictures Using Slide Show Magnifying PicturesSelecting Pictures for Printing Dpof Print Settings Deleting Pictures and Videos Deleting Single Picture or Video 1.Turn on the cameraDeleting All Pictures and Videos 1.Turn on the camera Page Customizing Your Camera Settings Capture Status Menu Picture SizeExposure Value Selftimer White BalanceBurst Snapshot Date & Time Setting Time StampFrançais LanguageEnglish DeutschLight Freq Auto Power OffDefault Setting System InfoProtect Playback Status MenuSlide Show PrintInstalling Your Camera Driver and Software Installing Driver Installing SoftwareUninstalling Software Uninstall Cameras DriverFor Windows XP For Windows 2000/ME/98ArcSoft PhotoImpression Page Page Page Using the Camera in PC-Cam mode Setting Up PC-CamChecking the Connection of Your Camera For Windows 98/ME onlyFor Windows 2000/XP only Internet Video Conferencing To receive videoTo send video Specifications AppendixFAQ Troubleshooting Problem Source SolutionProblem Source Solution