VistaQuest VQ5015 user manual Troubleshooting, Problem Source Solution

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Troubleshooting

Problem

Source

Solution

The camera is not running

The power is not on	• Press the ON/OFF button to turn the
	camera on.

The batteries were not	• The correct direction to insert the AAA
inserted properly	batteries is indicated on the camera.

Batteries are depleted	• Replace with unused alkaline or fully
	recharged batteries (two AAA-size
	batteries).

The SD card slot/battery cover is not closed properly

• Close the cover correctly and securely.

The camera is not taking pictures.

The camera is in the	• Slide the function switch to Capture
Playback Function mode	status.

The flash is charging	• Wait until the flash charges. You can
	press the shutter button when the
	indicator glows a steady green.

The SD card or internal memory is already full

•Obtain a new SD card and insert it.

•Download images to your computer, and then erase them from the card to free up more space.

	The SD card is not	• Ask SD card manufacturer for
	formatted correctly	assistance.

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Contents Page For customers in USA For customers in North and South AmericaFor customers in Europe For customers in CanadaTable of Contents Installing Your Camera Driver and Software Package Contents System RequirementsTaking a Picture 1.Turn on the camera Quick StartGetting Ready Reviewing a PictureDeleting a Picture Name of Parts Display Button IndicatorsDigital Interface Menu ButtonDisplay Information Page Getting Started Installing Camera Batteries Inserting SD Card Turning On the CameraSetting the Date, Time and Date Stamp Power SavingShutter button Taking Pictures Taking Continuous PicturesUsing Digital Zoom Using Flash LightSetting Picture Quality Taking Videos Putting Yourself in the PictureTaking a Video 1.Turn on the camera Reviewing Pictures and Videos Reviewing PicturesViewing six Pictures Using Slide Show Magnifying PicturesSelecting Pictures for Printing Dpof Print Settings Deleting Pictures and Videos Deleting Single Picture or Video 1.Turn on the cameraDeleting All Pictures and Videos 1.Turn on the camera Page Customizing Your Camera Settings Capture Status Menu Picture SizeExposure Value Selftimer White BalanceBurst Snapshot Date & Time Setting Time StampLanguage Setting the beep sound to onSetting the beep sound to off EnglishLight Freq Auto Power OffDefault Setting System InfoProtect Playback Status MenuSlide Show PrintInstalling Your Camera Driver and Software Installing Driver Installing SoftwareUninstalling Software Uninstall Cameras DriverFor Windows XP For Windows 2000/ME/98ArcSoft PhotoImpression Page Page Page Using the Camera in PC-Cam mode Setting Up PC-CamChecking the Connection of Your Camera For Windows 98/ME onlyFor Windows 2000/XP only Internet Video Conferencing To receive videoTo send video PC Mode Frame Lens SpecificationStill Mode Movie ModeFAQ Troubleshooting Problem Source SolutionProblem Source Solution Safety Precautions Precautions for The cameraRequire the user to reset the camera Precautions for Batteries