VistaQuest VQ5015 user manual Problem Source Solution

Problem	Source	Solution
Picture is not clear	The lens is dirty	• Clean the lens.
The pictures are	Hands were not steady	• Ensure hands are steady when taking
blurred	when taking the picture	picture and remain steady one minute
		after clicking the Shutter button.
	The picture subject was	• Keep a minimum distance of 60 inches
	not in the focus range of	between the picture subject and the
	the camera	camera lens to stay in the focus range
		of the camera.
The flash doesn't	The flash mode is set to	• Set the flash to any other mode except
fire	Off	Off.
The computer	Camera power is off	• Turn on the camera.
cannot
	USB cable is not securely	• Connect cable to camera and computer
communicate with
	connected	port.
the camera
	Driver is not installed (for	• Install the camera driver.
	Windows 98 user)
The PC Camera	Camera power is off	• Turn on the camera.
doesn't work
	USB cable is not securely	• Connect cable to camera and computer
	connected	port.
	Driver is not installed	• Install the camera driver.

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