VistaQuest VQ-5015 user manual Troubleshooting, Problem Source Solution

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Troubleshooting

Problem	Source	Solution

The camera is not	The power is not on	• Press the ON/OFF button to turn the
running		camera on.

	The batteries were not	• The correct direction to insert the AAA
	inserted properly	batteries is indicated on the camera.

	Batteries are depleted	• Replace with unused alkaline or fully
		recharged batteries (two AAA-size
		batteries).

	The SD card slot/battery	• Close the cover correctly and securely.
	cover is not closed
	properly

The camera is not	The camera is in the	• Slide the function switch to Capture
taking pictures.	Playback Function mode	mode.

	The flash is charging	• Wait until the flash charges. You can
		press the shutter button when the
		indicator glows a steady green.

	The SD memory is already	• Obtain a new SD card and insert it.
	full.	• Download images to your computer,
		and then erase them from the card to
		free up more space.

	The SD card is not	• Ask SD card manufacturer for
	formatted correctly	assistance.

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Contents User’s Manual For customers in Europe For customers in North and South AmericaFor customers in USA For customers in CanadaTable of Contents Installing Your Camera Driver and Software System Requirements Package ContentsGetting Ready Quick StartTaking a Picture Reviewing a Picture 1. Turn on the cameraDeleting a Picture Name of Parts Digital Interface IndicatorsDisplay Button Menu ButtonDisplay Information Page Getting Started Installing Camera Batteries Turning On the Camera Inserting SD CardPower Saving Setting the Date, Time and Date StampTaking Continuous Pictures Taking PicturesUsing Flash Light Using Digital ZoomSetting Picture Quality Shooting a Video Using the Self TimerShooting Videos Reviewing Pictures Using the Thumbnail FunctionReviewing Pictures and Videos Magnifying Pictures Using the Slide Show FunctionSelecting Pictures for Printing Dpof Print Settings Deleting All Pictures and Videos 1. Turn on the camera Deleting Pictures and VideosDeleting a Single Picture or Video 1. Turn on the camera Formatting Internal Memory or SD Card Exposure Value Customizing Your Camera Settings Capture Mode MenuPicture Size Burst Snapshot Self TimerWhite Balance Language Date & Time SettingTime Stamp Auto Power Off Set the beep sound off. *defaultEnglish FrançaisSystem Info Default SettingLight Frequency Slide Show Playback Status MenuProtect PrintInstalling Software Install DriverUninstall Cameras Driver Uninstalling SoftwareFor Windows 2000/ME/98SE For Windows XPArcSoft PhotoImpression Page Page Page Setting Up the PC-Cam Using the Camera in PC-Cam modeFor Windows 2000/XP only Checking the Connection of Your CameraFor Windows 98SE/ME only To send video Internet Video ConferencingTo receive video Appendix SpecificationsFAQ Problem Source Solution TroubleshootingProblem Source Solution