VistaQuest VQ-5015 user manual Problem Source Solution

Page 42

 

Problem

 

Source

 

Solution

 

 

 

 

 

 

 

Picture is not

 

The lens is dirty

 

• Clean the lens.

 

clear

 

 

 

 

 

 

 

 

 

 

 

The pictures are

 

Hands were not steady

 

• Ensure hands are steady when taking

 

blurred

 

when taking the picture

 

picture and remain steady one moment

 

 

 

 

 

after clicking the Shutter button.

 

 

 

 

 

 

 

 

 

The picture subject was

 

• Keep a minimum distance of 60 inches

 

 

 

not in the focus range of

 

between the picture subject and the

 

 

 

the camera

 

camera lens to stay in the focus range

 

 

 

 

 

of the camera.

 

 

 

 

 

 

 

The flash

 

The flash mode is set to

 

• Set the flash to any other mode except

 

doesn't fire

 

Off

 

Off.

 

 

 

 

 

 

 

The computer

 

Camera power is off

 

• Turn on the camera.

 

cannot

 

 

 

 

 

 

USB cable is not securely

 

• Connect cable to camera and computer

 

communicate

 

 

 

 

connected

 

port.

 

with the camera

 

 

 

 

 

 

 

 

 

Driver is not installed (for

 

• Install the camera driver.

 

 

 

 

 

 

 

Windows 98SE users)

 

 

 

 

 

 

 

 

 

The PC Camera

 

Camera power is off

 

• Turn on the camera.

 

doesn't work

 

 

 

 

 

 

USB cable is not securely

 

• Connect cable to camera and computer

 

 

 

 

 

 

 

connected

 

port.

 

 

 

 

 

 

 

 

 

Driver is not installed

 

• Install the camera driver.

 

 

 

 

 

 

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Image 42 Contents
User’s Manual For customers in USA For customers in North and South AmericaFor customers in Europe For customers in CanadaTable of Contents Installing Your Camera Driver and Software Package Contents System RequirementsTaking a Picture Quick StartGetting Ready Reviewing a Picture 1. Turn on the cameraDeleting a Picture Name of Parts Display Button IndicatorsDigital Interface Menu ButtonDisplay Information Page Getting Started Installing Camera Batteries Inserting SD Card Turning On the CameraSetting the Date, Time and Date Stamp Power SavingTaking Pictures Taking Continuous PicturesUsing Digital Zoom Using Flash LightSetting Picture Quality Using the Self Timer Shooting VideosShooting a Video Using the Thumbnail Function Reviewing Pictures and VideosReviewing Pictures Using the Slide Show Function Selecting Pictures for Printing Dpof Print SettingsMagnifying Pictures Deleting Pictures and Videos Deleting a Single Picture or Video 1. Turn on the cameraDeleting All Pictures and Videos 1. Turn on the camera Formatting Internal Memory or SD Card Customizing Your Camera Settings Capture Mode Menu Picture SizeExposure Value Self Timer White BalanceBurst Snapshot Date & Time Setting Time StampLanguage English Set the beep sound off. *defaultAuto Power Off FrançaisDefault Setting Light FrequencySystem Info Protect Playback Status MenuSlide Show PrintInstall Driver Installing SoftwareUninstalling Software Uninstall Cameras DriverFor Windows XP For Windows 2000/ME/98SEArcSoft PhotoImpression Page Page Page Using the Camera in PC-Cam mode Setting Up the PC-CamChecking the Connection of Your Camera For Windows 98SE/ME onlyFor Windows 2000/XP only Internet Video Conferencing To receive video To send video Specifications AppendixFAQ Troubleshooting Problem Source SolutionProblem Source Solution