Troubleshooting
Problems
Using Creative
WebCam NX
If you have a technical problem with this product, you may wish to consult our self- help tool “Knowledgebase” for online troubleshooting and solutions. Go to www.creative.com and select your region.
An application reports that the video driver is already in use, or that the camera cannot be found.
Do the following:
❑The camera is not properly connected. To resolve this problem, ensure that the camera’s USB connector is inserted, and that the USB connector is enabled in the BIOS. Refer to your computer’s documentation for information on the BIOS.
❑Reinstall the video capture drivers and restart your computer.
Troubleshooting