McAfee 8.7I manual Contact information, Avert Labs Threat Library, Web

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VirusScan® Enterprise software version 8.7i Installation Guide

Getting information

 

Contact information

6

Contact information

Threat Center: McAfee Avert® Labs http://www.mcafee.com/us/threat_center/default.asp

Avert Labs Threat Library

http://vil.nai.com

Avert Labs WebImmune & Submit a Sample (Logon credentials required)

https://www.webimmune.net/default.asp

Avert Labs DAT Notification Service

http://vil.nai.com/vil/signup_DAT_notification.aspx

Download Site http://www.mcafee.com/us/downloads/

Product Upgrades (Valid grant number required)

Security Updates (DATs, engine)

HotFix and Patch Releases

„For Security Vulnerabilities (Available to the public)

„For Products (ServicePortal account and valid grant number required)

Product Evaluation

McAfee Beta Program

Technical Support http://www.mcafee.com/us/support/

KnowledgeBase Search

http://knowledge.mcafee.com/

McAfee Technical Support ServicePortal (Logon credentials required) https://mysupport.mcafee.com/eservice_enu/start.swe

Customer Service

Web

http://www.mcafee.com/us/support/index.html

http://www.mcafee.com/us/about/contact/index.html

Phone — US, Canada, and Latin America toll-free:

+1-888-VIRUS NO or +1-888-847-8766Monday – Friday, 8 a.m. – 8 p.m., Central Time

Professional Services

Enterprise: http://www.mcafee.com/us/enterprise/services/index.html

Small and Medium Business: http://www.mcafee.com/us/smb/services/index.html

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Contents VirusScan Enterprise Page VirusScan Enterprise Copyright Contents Using this guide Consider the following when using this guideIntroducing VirusScan Enterprise This guide uses the following conventions BoldCondensed ExamplePre-Installation Information Verifying installation rights Preserving settings during product upgradeGetting product software and documentation Reviewing release notesServer Workstation Windows 2000 Server, with Service Pack Service Pack 1, 2, orMeeting system requirements „ Operating system Any of these Microsoft Windows platformsPreconfiguring the installation package Deploying, updating, and managing optionsDeploying, updating, and managing options Upgrading the product license Installing VirusScan Enterprise Using the Setup utility to install program filesInstall the product software using one of these methods Select Setup Type Choose the installation type and location McAfee Licensing Choose and read the product licenseFeature Selection Select specific features for installation Feature Description ConsoleAutoUpdate Lotus Notes E-mailOption Description Import AutoUpdate Enable On-AccessInstallation Repository listUsing the command line to install program files Ready to install Start the installation processOption or Button Description Install This section describesCommand-line syntax File nameProperties Installation scenarios Installation options and propertiesUse these scenarios to customize your installation OnAccessScanner AccessProtectionLotusNotesScan EmailScanOption Description Property Description Removes one or more program features. You can specify a Install all but one or two specific featuresTrue = Run update when the installation completes DefaultCommand-line examples Option Command & Description CompleteFeature Silently installs the On-Access Scanner and Script ScanModifying, Repairing & Removing VirusScan Enterprise Modifying installed featuresUsing the Setup utility to modify installed features Program Maintenance Select ModifyReinstalling or repairing program files Using the command line to modify installed featuresOption Command Program Maintenance Select Repair Begin the installation processUsing the command line to reinstall or repair program files Open the Windows command-line componentTopic Description Command-line Selecting FeaturesUsing the Setup utility to remove program files Using the command line to remove program filesRemoving program files Use one of these methods to remove the softwarePost-Installation Tasks Testing your installationLocating installed files Product files are installed in these foldersProduct files Default location is System filesGetting information Product documentationContact information Avert Labs Threat LibraryProduct Evaluation McAfee Beta Program KnowledgeBase Search WebIndex