Kodak CX7310 manual Camera/computer communications

Troubleshooting

Camera/computer communications

Problem	Cause	Solution
The computer	There is a problem with	See this file on the EasyShare software
cannot	the configuration of the	CD: USB.html Or, visit
communicate	USB port on the computer.	www.kodak.com/go/
with the camera.		camerasupport
	Camera power is off.	Turn on the camera (page 4).
	Batteries are exhausted or	Install new batteries (page 2) or
	are not charged.	charge rechargeable batteries.
	Some Advanced Power	See the Power Management section of
	Management utilities on	the laptop user’s guide to disable this
	laptops turn off ports to	feature.
	save battery life.
	USB cable is not securely	Connect cable to camera and
	connected.	computer port (page 28).
	Software is not installed.	Install the software (page 23).
	Software is installed	Disconnect the USB cable. Close all
	incorrectly.	open applications. Re-install the
		software (page 23).
	Too many applications are	Disconnect camera from the computer.
	running on the computer.	Close all software applications,
		reconnect camera.
	The Battery Monitor or	Close that software before starting the
	similar software runs	Kodak software.
	constantly.
Cannot transfer	Software is not installed.	Disconnect USB cable. (If using camera
pictures.		dock or printer dock, disconnect cable
(The Add New		and remove camera from dock). Close
Hardware Wizard		all open applications. Re-install the
cannot locate		software (page 23).
drivers.)	Software is installed	Disconnect the USB cable. Close all
	incorrectly.	open applications. Re-install the
		software (page 23).

33 www.kodak.com/go/support