Kodak DC5000 manual Connecting with Your Camera Communicating with the Computer

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8Tips and Troubleshooting

There may be times when questions arise from using your camera. This chapter can point you in the right direction for finding the answers quickly, so you can continue using your camera.

Connecting with Your Camera

If you are getting messages on your computer that state you are not connected, refer to the PDF documents installed with the software, or the online help for troubleshooting information. If you are connecting to a:

θWindows-based Serial connection—refer to Serial.PDF

θWindows-based USB connection—refer to USB.PDF

θMacintosh computer—refer to Connect.PDF

Communicating with the Computer

If the camera cannot communicate with your computer you may need to adjust the port and/or speed settings. If you are using a

Windows-based computer, the port and speed setting can be adjusted using the 8 KODAK DC5000 Camera Controls Software, or the KODAK DC5000 Digital Access Software (TWAIN Acquire). If you are using a Macintosh computer, the

port and speed settings can be adjusted using the KODAK DC5000 Digital Access Software (Plug-In Acquire), or the KODAK DC5000 Picture Transfer Application. Information on using these applications can be found in the online help for each software application.

Adjusting Your Monitor for Better Viewing

Your monitor display settings may need to be adjusted to view pictures from the camera. Refer to your computer’s User’s Guide for information on how to adjust your monitor’s display settings.

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Contents User’s Guide Page Important Camera Information About the Camera’s Weatherproof & Rugged DesignPage Table of Contents Personalizing Your Camera Customizing Your PicturesReviewing Your Pictures Tips and Troubleshooting Installing Your SoftwareConnecting Your Camera Appendix Where to Get HelpWarranty and Regulatory Information Getting Started Turning the Camera On and Off Preparing to Take PicturesLoading Batteries Checking Batteries Page Removing a Camera Memory Card Inserting a Camera Memory CardDate/Time screen appears Setting the Clock on Your CameraMain Camera Setup screen appears Attaching the Neck Strap Adjusting the LCD BrightnessPage Taking Pictures Previewing a Picture Before it is Taken Pressing the Shutter Button Zooming in on Your Subject Picture is permanently deleted from the camera memory card Viewing the Picture Just TakenLCD displays the Delete Picture screen Current setting is checked  Setting a Quickview for Each PictureMain Menu screen appears Main Menu screen reappearsFlash setting icon changes Status Display Setting the FlashPhotographing Distant Subjects Photographing Close-Ups Putting Yourself in the Picture Self-timer icon appears in the Status DisplayLCD displays the Date Stamp screen Adding the Date to Your PicturesLCD displays the main Menu screen Press Button LCD displays the Delete Picture screen Deleting the Picture Just TakenPicture appears on the LCD with Icon displayed above Customizing Your Pictures LCD displays the Exposure Compensation screen Adjusting the Camera ExposurePicture is taken, the border cannot be removed Adding a Border to Your PictureBlack & White-takes a black-and-white picture Capturing in Black-and-White, Sepia Tone, or DocumentEffect, the effect cannot be removed Adjusting the Picture Quality Adjusting the Picture Resolution Selecting a White Balance for Indoor Pictures Choosing a Metering System Center-Weighted-evaluatesLCD displays the Auto ISO screen. The current setting is  Selecting the ISO SettingSharpening and Softening a Picture Locking in an Exposure Setting Page Reviewing Your Pictures Viewing Your Pictures LCD displays a magnified view of the selected picture Magnifying Your PicturesLast picture taken appears on LCD screen Last picture taken appears on the LCD screen Selecting Pictures for PrintingMain Review Menu screen appears Print Order screen appearsCancelling Pictures for Printing Picture appears on the LCD with the Protect icon Protecting Your PicturesProtect screen appears Pictures are deleted from the camera memory card Deleting One or All of Your PicturesDelete screen appears Slide Show Interval screen appears Running a Slide Show on Your TelevisionViewing Information About a Picture Page Personalizing Your Camera Beep screen appears. The current setting is checked  Setting a Response BeepPower Save screen appears. The current setting is checked  Saving Camera PowerViewing Camera Information Selecting a Language for the Camera Language screen appears. The current Setting is checked Main Camera Setup screen reappears Format Memory Card screen appears Formatting Your Camera Memory CardVideo Out screen appears. The current setting is checked  Adjusting the Video Out SignalOnce the picture is taken, borders cannot be removed Adjusting the Camera Default SettingsSetting a Border Default Auto Main Default-flash fires Setting a Flash DefaultSetting a White Balance Default Main Camera Setup screen appears Exposure Compensation Default Screen appears Setting an Exposure Compensation DefaultNo Effect Main Default- captures pictures in full color Setting an Effect DefaultSetting an Auto ISO Default Page Macintosh System Requirements Windows-Based System RequirementsSoftware Overview Kodak Software for Windows-Based ComputersKodak Software for Macintosh Computers Page Connecting Your Camera Connecting to a Windows-Based Computer Using a Serial Cable ConnectionConnecting to a Macintosh Computer Using a USB Cable Connection Starting Kodak Software for Windows-Based Computers Opening Digital Access Software Twain AcquireOpening Mounter Software Opening Camera Controls SoftwareStarting Kodak Software for Macintosh Computers Opening Digital Access Software Plug-In AcquireOpening Picture Transfer Application Picture Transfer icon appearsNavigating to Your Pictures Page Adjusting Your Monitor for Better Viewing Connecting with Your Camera Communicating with the ComputerGetting Better Results from Your Printer Camera Memory Card Problem Cause Solution TroubleshootingComputer Monitor Problem Cause Solution Camera Communications Problem Cause Solution Camera Problem Cause Solution Camera Problem Cause Solution Camera Problem Cause Solution Camera Problem Cause Solution Camera Problem Cause Solution LCD Messages Cause Solution Faxed Information Online ServicesSoftware Help Country Help number Fax Customer SupportCountry Help number Fax Page Warranty Repair Coverage Warranty Time PeriodLimitations Application Support How to Obtain ServiceCanadian DOC Statement Regulatory InformationFCC Compliance and Advisory Appendix Original Camera Default SettingsWeatherproof Rating Camera SpecificationsGeneral Maintenance and Safety Lens Using Your Batteries Page Index Auto ISO Page Page