Kodak DC5000 manual Customer Support, Country Help number Fax

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Customer Support

If you have questions concerning the operation of KODAK software or the camera, you should first check the KODAK Service and Support web site at: www.kodak.com. Then, if you need to speak directly to a customer support representative, have the camera serial number ready, and be at your computer when you call.

θU.S. and Canada—call toll free, 1-888-375-6325, between the hours of 9:00 a.m. and 8:00 p.m. (Eastern Standard Time) Monday

through Friday.

θEurope—call the Kodak Digital Imaging Support Centre toll free number associated with your location, or the U.K. toll line,

44-131-4586714, between the hours of 09.00 and 17.00 (GMT/CET) Monday through Friday.

θOutside the U.S., Canada, and Europe—call the number on the following pages that is associated with your location.

Country	Help number	Fax

Argentina	54-1-808-300	54-327-58158

Australia	1-300-130-674	03-9353-2092

Austria	0179-567-357	44-131-4586962

Belgium	02-713-14-45	44-131-4586962

Brazil	0-800-15-0000

Caribbean	78-7-757-5500	305-507-5103

Chile	56-2-697-2000	54-327-58158

China–Shanghai	800-8205155	86-21-63500888-1579

China–Beijing	010-65616561	86-10-6347-5641

Colombia	571-412-55-50	571-412-55-40

Denmark	3-848-71-30	44-131-4586962

Dominican Republic	809-563-1252	809-563-1264

Egypt	44-0-131-458-6714	20-2-393-1199

Eire	44-131-4586714	44-131-4586962

Finland	0800-1-17056	44-131-4586962

France	01-55-1740-77	44-131-4586962

Germany	069-5007-0035	44-131-4586962

Greece	0080044125605	44-131-458-962

Hong Kong	852-2564-9777	852-2562-4258

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Contents User’s Guide Page About the Camera’s Weatherproof & Rugged Design Important Camera InformationPage Table of Contents Reviewing Your Pictures Customizing Your PicturesPersonalizing Your Camera Connecting Your Camera Installing Your SoftwareTips and Troubleshooting Warranty and Regulatory Information Where to Get HelpAppendix Getting Started Loading Batteries Preparing to Take PicturesTurning the Camera On and Off Checking Batteries Page Inserting a Camera Memory Card Removing a Camera Memory CardMain Camera Setup screen appears Setting the Clock on Your CameraDate/Time screen appears Adjusting the LCD Brightness Attaching the Neck StrapPage Taking Pictures Previewing a Picture Before it is Taken Pressing the Shutter Button Zooming in on Your Subject LCD displays the Delete Picture screen Viewing the Picture Just TakenPicture is permanently deleted from the camera memory card Setting a Quickview for Each Picture Current setting is checked Main Menu screen appears Main Menu screen reappearsSetting the Flash Flash setting icon changes Status DisplayPhotographing Distant Subjects Photographing Close-Ups Self-timer icon appears in the Status Display Putting Yourself in the PictureLCD displays the main Menu screen Adding the Date to Your PicturesLCD displays the Date Stamp screen Picture appears on the LCD with Icon displayed above Deleting the Picture Just TakenPress Button LCD displays the Delete Picture screen Customizing Your Pictures Adjusting the Camera Exposure LCD displays the Exposure Compensation screenAdding a Border to Your Picture Picture is taken, the border cannot be removedEffect, the effect cannot be removed Capturing in Black-and-White, Sepia Tone, or DocumentBlack & White-takes a black-and-white picture Adjusting the Picture Quality Adjusting the Picture Resolution Selecting a White Balance for Indoor Pictures Center-Weighted-evaluates Choosing a Metering SystemSelecting the ISO Setting LCD displays the Auto ISO screen. The current setting is Sharpening and Softening a Picture Locking in an Exposure Setting Page Reviewing Your Pictures Viewing Your Pictures Last picture taken appears on LCD screen Magnifying Your PicturesLCD displays a magnified view of the selected picture Selecting Pictures for Printing Last picture taken appears on the LCD screenMain Review Menu screen appears Print Order screen appearsCancelling Pictures for Printing Protect screen appears Protecting Your PicturesPicture appears on the LCD with the Protect icon Delete screen appears Deleting One or All of Your PicturesPictures are deleted from the camera memory card Running a Slide Show on Your Television Slide Show Interval screen appearsViewing Information About a Picture Page Personalizing Your Camera Setting a Response Beep Beep screen appears. The current setting is checked Saving Camera Power Power Save screen appears. The current setting is checked Viewing Camera Information Main Camera Setup screen reappears Language screen appears. The current Setting is checked Selecting a Language for the Camera Formatting Your Camera Memory Card Format Memory Card screen appearsAdjusting the Video Out Signal Video Out screen appears. The current setting is checked Setting a Border Default Adjusting the Camera Default SettingsOnce the picture is taken, borders cannot be removed Setting a White Balance Default Setting a Flash DefaultAuto Main Default-flash fires Main Camera Setup screen appears Setting an Exposure Compensation Default Exposure Compensation Default Screen appearsSetting an Effect Default No Effect Main Default- captures pictures in full colorSetting an Auto ISO Default Page Windows-Based System Requirements Macintosh System RequirementsKodak Software for Windows-Based Computers Software OverviewKodak Software for Macintosh Computers Page Connecting Your Camera Using a Serial Cable Connection Connecting to a Windows-Based ComputerConnecting to a Macintosh Computer Using a USB Cable Connection Opening Digital Access Software Twain Acquire Starting Kodak Software for Windows-Based ComputersOpening Mounter Software Opening Camera Controls SoftwareOpening Digital Access Software Plug-In Acquire Starting Kodak Software for Macintosh ComputersOpening Picture Transfer Application Picture Transfer icon appearsNavigating to Your Pictures Page Connecting with Your Camera Communicating with the Computer Adjusting Your Monitor for Better ViewingGetting Better Results from Your Printer Computer Monitor Problem Cause Solution TroubleshootingCamera Memory Card Problem Cause Solution Camera Communications Problem Cause Solution Camera Problem Cause Solution Camera Problem Cause Solution Camera Problem Cause Solution Camera Problem Cause Solution Camera Problem Cause Solution LCD Messages Cause Solution Software Help Online ServicesFaxed Information Customer Support Country Help number FaxCountry Help number Fax Page Warranty Time Period Warranty Repair CoverageLimitations How to Obtain Service Application SupportFCC Compliance and Advisory Regulatory InformationCanadian DOC Statement Original Camera Default Settings AppendixCamera Specifications Weatherproof RatingGeneral Maintenance and Safety Lens Using Your Batteries Page Index Auto ISO Page Page