Troubleshooting
Problem: At night, all I see is white.
Solution: The camera is most likely looking through a window. At night, the infrared light the camera uses to see in the dark can ‘bounce back’ off a reflective surface (such as glass, water, spider webs, some ceramics and so on) and effectively blind the camera. If you want to see outside, mount the camera outside - we made it weatherproof for a reason!
Problem: I see only a blank screen where my image should be.
Solution: Check the wiring to the camera, and ensure the camera is being supplied power from the included power adapter. Try using a different video lead, or connecting the camera to a different television or monitor. Be sure there are no devices interrupting your signal, such as a DVR or VCR that isn’t outputting the signal correctly.
Problem: I can’t see anything at night.
Solution: The maximum range of the night vision is just that, the maximum range. If there’s nothing in this range, you won’t see anything. Also, some dark objects (like the proverbial black cat) may not reflect enough light to be seen except as a silhouette if the background is brighter. Some objects which can easily be seen in visible light don’t reflect much infrared light.
On Screen Display (OSD)
The green RS485 plug coming from the camera allows you to attach the included OSD controller.
The OSD is an optional, advanced feature. The camera will work perfectly well if you never attach the OSD controller - it will regulate all its settings automatically.
The OSD controls are many and varied, and there’s simply not enough room in this manual to cover it. You can download an
www.swann.com/osdpro
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