Helpdesk / Technical Support Details
USA toll free |
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| AUSTRALIA toll free |
| Swann Technical Support 1300 138 324 | ||
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| All Countries | |
(Su, | Telephone Helpdesk (M | ||
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(F |
| (Sa | |
USA Exchange & Repairs |
| NEW ZEALAND toll free | |
| 0800 479 266 | ||
| UK | ||
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| 0203 027 0979 |
See http://www.worldtimeserver.com for information on time zones and the current time in Melbourne, | |||
| Australia compared to your local time. | ||
Warranty Information | |||
USA |
| Australia | United Kingdom |
SwannCommunicationsUSAInc. | Swann Communications | Swann Communications LTD. | |
12636 Clark Street | Unit 13, 331 Ingles Street, | Stag Gates House | |
Santa Fe Springs CA 90670 | Port Melbourne Vic 3207 | 63/64 The Avenue | |
USA |
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| SO171XS |
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| United Kingdom |
Swann Communications warrants this product against defects in workmanship and material for a period of one (1) year from its original purchase date. You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period will be repaired without charge for parts or labor or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centers. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin.
The warranty does not cover any incidental, accidental or consequential damages arising from the use of or the inability to use this product. Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferable to any third party. Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void.
By law some countries do not allow limitations on certain exclusions in this warranty. Where applicable by local laws, regulations and legal rights will take precedence.
For Australia: Our goods come with guarantees which cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to major failure.
FCC Verification
This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and the receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/TV technician for help
WARNING: Modifications not approved by the party responsible for compliance could void user’s authority to operate the equipment.
8 | © Swann Communications 2012 |