Swann DVR Guardian warranty Help Desk / Support Details, Warranty Information, Telephone Helpdesk

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Help Desk / Support Details

Swann Technical Support

All Countries E-mail: tech@swann.com.au

Telephone Helpdesk

UNITED STATES toll free

877-274-3695

(Sun-Thurs, 2pm-10.30pm PST)

800-627-2799

(Mon-Fri, 9am-1pm PST) USA Exchange & Repairs 562-777-2551 (Mon-Fri, 9am-5pm PST) AUSTRALIA toll free 1300 13 8324

(Mon-Fri, 9am-5.30pm Aus EST)

International +61 3 8412 4610

(Mon-Fri, 9am-5.30pm Aus EST)

See http://www.worldtimeserver.com for information on different time zones and the time in Melbourne Australia compared to your local time.

Warranty Information

Swann Communications warrants this product against defects in workmanship and material for a period of one (1) year from it’s original purchase date. You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The repair or replacement will be warranted for either ninety days or the remainder of the original one year warranty period, whichever is longer. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin. The warranty does not cover any incidental, accidental or consequential damages arising from the use of or the inability to use this product. Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferrable to any third party.

Unauthorised end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void.

www.swannsecurity.com

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English

USB 2.0 DVR Guardian

USB Digital Video Recording

Surveillance System

If this device does not work when you first plug it in,

do not take it back to the store.

Contact the Swann Helpdesk using our fast e-mail service tech@swann.com.au or call us on one of the Toll-Free numbers shown on the back cover of this booklet.

Most problems can be quickly and easily fixed with a simple e-mail or a quick chat with one of our friendly technical staff. (Toll-Free available in the US and Australia only)

Installation Guide

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Contents Help Desk / Support Details Warranty InformationSwann Technical Support Telephone HelpdeskTechnical Specifications Contents System RequirementsIntroduction This Package Comes WithTips for situating your cameras Hardware InstallationDoorways Windows Car Parks Configuring Remote Internet Access Driver InstallationWebcamera Service Remote Playback Service

DVR Guardian specifications

The Swann DVR Guardian is a robust surveillance solution designed to enhance the security of homes and businesses. Known for its user-friendly interface and advanced technology, it helps users monitor their premises with peace of mind. Its versatility lies in its ability to support multiple camera types, including both wired and wireless options, making it an ideal choice for a variety of settings.

One of the key features of the Swann DVR Guardian is its high-definition video recording capability. The device offers 1080p HD resolution, ensuring that all captured footage is clear and detailed. This high-quality video output is crucial for identifying faces and license plates, which can be essential for security purposes. The DVR supports multiple channels, allowing users to connect several cameras for comprehensive coverage.

The DVR Guardian is equipped with night vision technology, enabling it to capture footage in low-light conditions. This feature is powered by powerful infrared LED lights, which can illuminate dark areas, ensuring that users do not miss any important activity, even in complete darkness. This is particularly beneficial for nighttime surveillance, providing round-the-clock security.

Another significant characteristic of the Swann DVR Guardian is its remote access capabilities. Using the Swann Security app, users can view live feeds and recorded footage from anywhere in the world via their smartphones or tablets. This feature offers unparalleled convenience, allowing users to check on their property in real-time, which is especially valuable during vacations or long absences.

Furthermore, the DVR Guardian is designed with motion detection technology. This feature sends push notifications to users’ devices whenever motion is detected, allowing for immediate action if necessary. Users can customize the sensitivity of this feature to minimize false alerts caused by pets or passing vehicles.

In terms of storage, the Swann DVR Guardian provides ample space through its pre-installed hard drive. Users can choose to expand the storage capacity, depending on their surveillance needs. Recorded footage can also be easily backed up, ensuring that important evidence is never lost.

Overall, the Swann DVR Guardian stands out as a reliable and feature-rich surveillance system. Its combination of high-definition recording, night vision capabilities, remote access, and motion detection technology makes it an ideal choice for anyone looking to enhance their security measures. Whether for residential use or business applications, it offers peace of mind and a proactive approach to safety.