Swann Max-IP-CAM warranty Help Desk / Support Details, Warranty Information

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Help Desk / Support Details

Swann Technical Support

All Countries E-mail: tech@swann.com.au

Telephone Helpdesk

UNITED STATES toll free

877-274-3695

(Sun-Thurs, 2pm-10.30pm PST)

800-627-2799

(Mon0Fri, 9am-1pm PST) USA Exchange & Repairs 562-777-2551 (Mon-Fri, 9am-5pm PST) AUSTRALIA toll free 1300 13 8324

(Mon-Fri, 9am-5.30pm Aus EST)

International +61 3 8412 4610

(Mon-Fri, 9am-5.30pm Aus EST)

See http://www.worldtimeserver.com for information on different time zones

and the time in Melbourne Australia compare to your local time.

Warranty Information

Swann Communications warrants this product against defects in workmanship and material for a period of one (1) year from it’s original purchase date. You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The repair or replacement will be warranted for either ninety days or the remainder of the original one year warranty period, whichever is longer. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin. The warranty does not cover any incidental, accidental or consequential damages arising from the use of or the inability to use this product. Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferrable to any third party.

Unauthorised end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void.

www.swannsecurity.com

English

MAX-IP-CAM

Network Camera

with audio & night vison

If this device does not work when you first plug it in,

do not take it back to the store.

Contact the Swann Helpdesk using our fast e-mail service tech@swann.com.au or call us on one of the Toll-Free numbers shown on the back cover of this booklet.

Most problems can be quickly and easily fixed with a simple e-mail or a quick chat with one of our friendly technical staff. (Toll-Free available in the US and Australia only)

Installation Guide

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Contents Help Desk / Support Details Warranty InformationConnecting the Max IP Camera to your network router or hub Connecting the Max IP Camera to your pcRemote Viewing Extra Information