Samsung HMX-Q100UN, HMX-Q10TN, HMX-Q130UN, HMX-Q10PN Symptoms and Solutions, Power, Display

Troubleshooting

SYMPTOMS AND SOLUTIONS

If these instructions do not solve your problem, contact your nearest Samsung authorized service center.

Power

Symptom	Explanation/Solution
	• The battery may not be installed in your camcorder. Insert the battery into the camcorder.
The camcorder does not turn on.	• The inserted battery may be discharged.
	Charge the battery or replace it with a charged one.
	• If you use the AC power adaptor, make sure it is properly connected to a wall outlet.
	• Is “Auto Power Off” set to “5 Min”? If no button is pressed for about 5 minutes, the
The power turns off automatically.	camcorder is automatically turned off (“Auto Power Off”). To disable this option, change
	the setting of “Auto Power Off” to “Off”. ¬page 75
	• The battery is almost exhausted. Charge the battery or replace it with a charged one.
Power cannot be turned off.	• Remove the battery or unplug the AC power adaptor, and connect the power supply to
	the camcorder again before turning it on.
	• The temperature is too low.
The battery discharges quickly.	• The battery is not fully charged. Charge the battery again.
	• The battery has reached the end of its lifespan and cannot be recharged. Use another
	battery.

Display

	Symptom	Explanation/Solution
	The TV screen or LCD display has distorted	• This can occur when recording or viewing a 16:9 ratio image on a 4:3 ratio TV, or vice
	images or has stripes at the top/bottom or
		versa. For more details, see the display specification. ¬page 82
	on the left/right.
	Unknown image appears on the LCD screen.	• The camcorder is in Demo mode. If you do not want to see Demo images, change the
		setting “Demo” to “OFF”. ¬page 79
98	Unknown indicator appears on the screen.	• A warning indicator or message appears on the screen. ¬pages 93~97