Samsung VP-D6050S(i) VP-D6040(i), VP-D6050(i) manual Troubleshooting, Self Diagnosis Display

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Troubleshooting

Troubleshooting

If your device fails to function as expected, please check the following before contacting service personnel. Refer to the page numbers listed for further details.

Self Diagnosis Display

 

 

 

 

Display

Blinking

Informs that…

 

Action

 

 

 

 

 

Slow

The battery pack is almost

Change to a charged one or connect to other power

 

 

 

 

 

 

 

 

 

 

 

discharged

source

TAPE END!

Slow

When the remaining time on the

Prepare a new cassette

 

 

 

 

 

 

tape is less than 2 minutes

 

 

 

 

 

 

TAPE END!

No

Cassette has reached its end

Change to a new cassette

 

 

 

 

TAPE!

Slow

No cassette tape is inserted

Insert a tape

 

 

 

 

PROTECTION!

Slow

The tape is Record Protected

Change to a new cassette or release the tape

 

 

 

 

 

 

 

record protection

 

 

 

 

 

 

 

 

 

 

 

D,L,C,R

Slow

Camcorder has a mechanical fault

1.

Eject the cassette tape.

 

 

 

 

 

 

 

2.

Set to off

 

 

 

 

 

 

 

3.

Detach the battery.

 

 

 

 

 

 

 

4.

Restart the camcorder

 

 

 

 

 

 

 

If problem continues, contact your local service

 

 

 

 

 

 

 

representative.

 

 

 

 

 

 

 

 

 

 

 

 

 

Slow

Moisture condensation

See page 11

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NO CARD!

Slow

No memory card is inserted

Insert a memory card

 

 

 

 

CARD FULL!

Slow

Not enough space for saving

Change to a new memory card or delete recorded

 

 

 

 

 

 

pictures

images

 

 

 

 

NO IMAGE!

Slow

There are no images recorded to

Record a new still image

 

 

 

 

 

 

play

 

 

 

 

 

 

FILE ERROR!

Slow

The image file has an error

Delete the image or format the memory card

CARD ERROR!

Slow

Memory card is formatted by other

Format the memory card using the camera menu

 

 

 

 

 

 

device or has error in system folder

 

 

 

 

 

 

 

 

 

 

 

If these instructions do not solve your problem, contact your nearest Samsung dealer or authorised service center/personnel.

Symptom

Possible Causes

Measure

No power is supplied

The power is not connected properly

Connect the AC adapter properly, page 27

 

The battery is dead

 

Replace the dead battery pack

 

The battery is too cold

 

Warm up the battery or move to warmer place

 

 

 

 

 

 

 

Viewfinder is on.

 

Close the viewfinder

LCD monitor is blank

Multi-AV cable is connected

Remove the cable

 

Display option is turned off

Press the DISPLAY button to bring back OSD

 

 

 

 

 

 

 

The DATE/TIME is not set

 

Set the DATE/TIME, page 38

 

The built-in clock battery has

Replace the Li-ion battery for built-in clock,

DATE/TIME is wrong

exhausted.

 

page 24

 

 

 

 

 

 

Protection tab is set to “SAVE”

Cancel the protection, page 48

 

Power Switch is set to PLAY

Set the Power Switch to REC

Cannot Record a video

Power Switch is set to

(CAMERA)

Set the Mode Dial to

 

(MOVIE) mode

 

 

 

 

 

 

 

 

Symptom

Possible Causes

Measure

 

 

Focus does not adjust

Focus is set to manual mode

Set focus to AUTO

 

 

automatically

Recording was done in a dark place

Use strobe or lit the place

 

 

 

Lens is covered with condensation

Clear the lens and check the focus

 

 

 

 

 

 

Cassette tape will not load

Cassette is in wrong position

Insert the cassette tape properly, page 47

properly

The battery is exhausted

Charge the battery or use AC adapter

 

 

 

 

The memory card will not load

Memory card is in wrong position

Insert the memory card properly, page 83

properly

Something fills in the memory card slot

Clear the memory card slot

 

 

 

 

 

Colour balance of picture is not

White balance adjustment is required

Set proper white balance, page 121

natural

 

 

 

 

Digital zoom does not work

Digital special effect is applied

Turn off the digital special effects. page 57

 

 

 

Files stored in the memory card

Memory card is protected

Remove the protection tab of memory card

cannot be deleted

File is protected

Remove the protection on the file, page

 

 

135

 

 

Images on the LCD monitor

Ambient is too bright

Adjust the brightness and angle of LCD

appear dark

Ambient temperature is too low

Low temperatures might produce a dark

 

 

LCD display

 

 

 

 

This is not a malfunction.

 

 

 

 

 

Rear of the LCD monitor is hot

Prolonged use of LCD monitor

Close the LCD monitor to turn if off, or turn

 

 

your device off to cool down.

 

 

 

 

 

Play, rewind and fast

Power Switch is set to REC

Set the Power Switch to PLAY

 

forwarding do not work

 

 

 

 

 

 

 

 

Memory card cannot be played

Power Switch is set to PLAY Mode

Set the Power Switch to

(CAMERA)

back (Camera mode)

 

Mode and set the Mode Dial to

(PLAY)

 

 

Mode

 

 

No picture is taken when

Not enough free memory space is

Delete files from the memory card

 

PHOTO is fully pressed

remained

 

 

 

 

 

Memory card is formatted by different

Format the memory card

 

 

 

devices

 

 

 

 

 

 

 

 

 

Built-in flash will not pop up or

Flash is forced to cancel

Select different flash mode, page 110

fire

Focus is set to infinity

Select AUTO, EASYQ, or different MF

 

AE lock is enabled

distance, page 112

 

 

 

Taking the motion clips

Turn off the AE lock

 

 

 

Continuous shot option is turned on

Flash is not available for Motion clips

 

Bracket shooting is enabled

Turn off the continuous shot

 

 

 

Blocking the flash lid

Turn off the AEB, page 125

 

 

 

 

Clear obstructing object

 

 

 

 

 

 

 

10

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Contents Digital Video Camcorder Features For Example Getting to Know Your Camcorder Accessories Supplied with the CamcorderOptional Accessory Front & Left ViewRear & Right View Power SwitchRear & Left View Hand Strap RingRemote Control Rear & Bottom ViewMiscellaneous Information Connecting to Other Devices TV and VCRConnecting to a TV Set Through a VCR To Play Back Recorded VideoMaking your First Recording Playing Back a Tape You Have Recorded Using the LCD MonitorBasic Recording RecordingAfter Using Your Camcorder Cleaning and Maintaining the CamcorderTo Clean the Video Heads Troubleshooting TroubleshootingSelf Diagnosis Display