Sony DPF-D830 operating instructions If an error message appears, 30 GB

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010COV.book Page 30 Thursday, August 26, 2010 3:11 PM

Troubleshooting

If an error message appears

Error message	Meaning/Solutions
Cannot delete a protected file.	• To delete a protected file, cancel the protection on your
	digital camera or computer.
Memory card is protected. Remove	• The memory card is write-protected. Slide the write-
protection then try again.	protect switch to the enable position. (Digital Photo Frame
	Handbook, page 51)
Error reading the Memory Stick. /	• For a memory card:
Error reading the SD Memory	An error has occurred. Check that the memory card is
Card. /Error reading the External	inserted correctly. If this error message is displayed
Device. /Error reading the iternal	frequently, check the status of the memory card with a
memory.	device other than the photo frame.
Write error on the Memory Stick. /	• For an external device:
Write error on the SD Memory	The external device may be write-protected. Cancel the
Card. /Write error in the External	write-protection setting for the device you are using.
Device. /Write error on the internal	• For the internal memory:
memory.	Initialize the internal memory.
	PNote
	When you initialize the internal memory, please note that all the
	image files imported to the internal memory are deleted.
Memory card format not supported.	• For a memory card, use your digital camera or other device
	to format the memory card.
	• Use the photo frame to initialize the internal memory.
	PNote
	When you initialize the memory card, all the files on the memory card
	will be deleted.
Incompatible USB device. Check	• Connect a device with support for mass storage. If the USB
device’s USB settings.	setting of your device is incorrect, set the mass storage
	mode in the USB setting.

30 GB

DPF-D830/D830L 4-262-215-11(2)