Sharp AR-NB2 A manual Troubleshooting, Check the connections, Points to check in Windows

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TROUBLESHOOTING

Troubleshooting

This chapter explains how to solve network connection problems. For information on paper, removing misfeeds, and replacing the toner cartridge, see the operation manual for the machine.

Check the connections

■Is the LAN cable disconnected?

Make sure that the LAN cable is firmly inserted in the connectors on the network expansion kit and your computer. For information on connecting the LAN cable, see software setup guide for network printer.

■Is the machine configured for use on the same network as the computer?

The machine cannot be used if it is not connected to the same network as the computer, or if it is not configured for use on the network.

For more information, consult your network administrator.

Points to check in Windows

■Are you using a port that was created with Standard TCP/IP Port?

If you are using a port created using Standard TCP/IP Port in Windows 2000/XP/Server 2003/Vista, printing may not take place correctly if "SNMP Status Enabled" is selected in the port settings of the printer driver. Open the printer driver properties and click the "Configure Port" button on the

"Ports" tab. In the window that appears, make sure the "SNMP Status Enabled" checkbox is not selected .

Points to check on the Macintosh

■Is AppleTalk enabled?

In Mac OS X, click "Network" in "System Preferences" and select Ethernet in "Show". Click the "AppleTalk" tab and make sure that "Make AppleTalk Active" is selected.

In Mac OS 9.0 to 9.2.2, open the "Chooser" from the Apple menu and make sure that "Active" is selected. Printing is not possible if "Active" is not selected.

■Is "Ethernet" selected for the "Connect via" of AppleTalk? (When using Mac OS 9.0 to 9.2.2.)

Open "AppleTalk" from the "Control Panels" and make sure that "Ethernet" is selected in the "Connect via" menu. Printing is not possible if "Ethernet" is not selected.

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Contents Network expansion kit Online Manual Trademark Acknowledgments IntroductionHow to Control the Online Manual How to use the online manualUsing Bookmarks How to Print Out This ManualContents Troubleshooting Printer. If you need to change any print Basic printingWish to print If the tray runs out of paper during printing When Paper Source is set to Auto SelectCancel a print job Windows 2000/XP/Server 2003/Vista Machine image Printer driver settingsPrint data Printing result Sided Book Sided Tablet Two-sided printingPrinting result Print data Right Turning Pamphlet Pamphlet stylePrinting multiple pages on one Fitting the printed image to the paper Rotating the print image 180 degrees Printing a watermark How to Print a WatermarkPrinting lines and vector graphics in black Printing text and lines/graphics in blackPrinting text in black Printer utilities Before using the Printer Status MonitorUsing the printer utilities Using the printer utilitiesPrinter Administration Utility Starting up the printer utilitiesRight-click the Printer Status Monitor icon Changing the Printer Status Monitor settingsOn the task bar, and select Preferences from Pop-up menuOn the task bar, and select Sharp Checking the printer statusStatus from the pop-up menu Click the Detail buttonClick the Print button Configure print settings That you wish to printMake sure that the correct printer is selected When Paper Feed is set to Auto Select About the Web pages How to access the Web page and view help2System Information About the Web pages for usersDirectly printing a file in a computer Advanced job settingsConfiguring the printer condition settings 3Settings How to configure the settingsCondition Settings Default Settings Printer condition setting menuDefault Settings Printer condition settingsFF=FF PCL SettingsPostScript Settings About the Web pages for the administrator Admin Password Click Passwords in the menu framePassword SubmitClick Print Port in the menu frame Setting up the E-mail print functionMail print function Function Command name Value Entry example Using the E-mail print functionKey operator programs Configuring a setting in the key operator programsKey operator programs Interface settingsSmtp setup Information setupClick Services in the menu frame Click Information in the menu frameClick Status Message in the menu frame Status message setupClick Submit to store the entered information Destination addresses and time scheduleEnter the destination addresses Alerts message setupClick Alerts Message in the menu frame Check the connections TroubleshootingPoints to check in Windows Points to check on the MacintoshMacintosh Mac OS 9.0 to Removing the softwareWindows Network expansion kit memory*2 Printer specificationsPPD Printer driver specificationsPrinter driver specifications Ropm Numerics IndexARNB2A-EX1